Owner / Manager - Showa Market - Vienna, VA
(2013-01)
- Own and operate a successful retail business for 11+ years.
- Build and maintain strong customer relationships resulting in high satisfaction.
- Supervise and train staff to uphold professionalism and service quality.
- Manage budgeting, inventory, scheduling, and vendor relations.
- Implement marketing strategies to increase customer traffic and revenue.
- Resolve customer concerns promptly to maintain a positive reputation.
General Manager - Jolly's Restaurant - Alexandria, VA
(2013-01 - 2015-12)
- Oversaw daily restaurant operations, including staff supervision and scheduling.
- Delivered exceptional customer service and handled customer concerns professionally.
- Managed inventory, ordering, budgeting, and vendor relationships.
- Trained and supported staff to maintain high service standards.
Sales Person - Summit Solution - Washington, DC
(2010-01 - 2012-12)
- Assisted customers and supported overall sales operations.
- Maintained strong product knowledge to help customers make informed decisions.
- Provided excellent customer service and contributed to meeting sales goals.
General Manager - ADF Companies (Pizza Hut)
(2007-01 - 2008-07)
- Managed store operations and delivery processes.
- Ordered supplies and maintained inventory levels.
- Supervised employee schedules and handled payroll.
Owner / Manager - Finfine Restaurant - New York, NY
(1989-01 - 1996-12)
- Owned and operated a full-service restaurant for 7 years.
- Managed staffing, customer service, kitchen operations, and finances.
- Built a loyal customer base through quality service and community connections.
