Executive Secretary, Customer Service Agent
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Professional Customer Service Agent, people skills, strong planner and problem solver. Works well with others and alone. Adapts to change and independently exceed expectations.
Handle multifaceted clerical tasks (e.g., customer service representative, data entry, filing, manage employees, files, records, billing, and payments) as the assistant to the Chief Financial Officer of the City of Detroit Housing Commission. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to customers. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
2008 - Bachelor's Degree in Business Accounting from University of Phoenix
