Yolie Elias

Results-driven operations leader with extensive experience managing high-volume delivery and logistics operations. Skilled in process optimization, cross-functional team leadership, and data-driven decision-making to improve efficiency, service quality, and compliance. Proven ability to lead diverse teams, streamline workflows, and implement strategic solutions that support organizational goals and operational excellence.

Operations Supervisor - UPS

(2016-06)

• Lead daily operations and leverage resources to ensure efficiency, on-time performance, and cost control.
• Coach and develop preload driver teams, drive safety compliance, productivity, and service excellence across all production areas.
• Analyze operational data to identify process improvements, streamline workflows, and support peak season capacity planning.

FOH Manager - FD Grillhouse

(2015-01 - 2016-12)

• Manage daily operations, including staff supervision, customer service, and workflow coordination to ensure a seamless guest experience.
• Train, coach, and evaluate front-of-house team members, fostering performance, accountability, and operational efficiency.

Jack Welch Management Institute (2025-06 - 2027-06)

BA - Anthropology & Sociology: Concentration in Criminology with Focus in Women's Studies - New Mexico Highlands University (2007-08 - 2010-05)