Independent eCommerce Solutions Consultant at Feather Your Nest (2026-02 – Present)
- Own the full discovery-to-demo cycle: run 50+ discovery calls and live product demos with small-business owners to understand their operations and validate that a proposed solution fits their workflow before building.
- Translate client goals into technical solutions—building Shopify automations such as an aged-inventory workflow that auto-flags and marks down slow-moving products, eliminating manual tracking and repetitive day-to-day tasks.
- Led website renovation to improve customer experience and support higher conversion and sales.
- Grew to 3 active Austin-area clients through outbound outreach and owner referrals, qualifying new businesses and tailoring technical recommendations to each store's needs.
Equipment Checkout Technician at UT ECE Department (2024-08 – 2026-05)
- Provide front-line technical support to 100+ engineering students daily, diagnosing engineering lab equipment, test instruments, and technical systems while translating complex fixes into clear, customer-friendly guidance.
- Coordinate requirements across students, professors, and TAs, ensuring the right equipment is selected, prepped, and available ahead of each lab.
- Drove a process-improvement initiative: built an inventory tracking system for 500+ tools that reduced misplaced items by 43%.
On-Demand Retail Sales Associate at Reflex (2023-06 – Present)
- Sell and recommend products in fast-paced, customer-facing environments across 10+ retail brands, qualifying customer needs and adapting quickly to new products, POS systems, and buyer profiles.
- Advanced to frontline sales on the strength of customer engagement, operating POS and helping teams consistently exceed $60K+ daily sales targets.
- Launched Skims' first Austin store after being selected for the assignment, building backroom-to-floor processes that improved product flow and readiness.
Data Analyst Intern at Horizon Bank (2024-05 – 2024-08)
- Analyzed 1,000+ customer accounts in SQL and Excel to flag closure and reactivation candidates, making data-driven recommendations that preserved high-value customer relationships.
