Yoseleen Ortega

Friendly and dependable customer service professional with retail experience in a fast-paced environment. Skilled in cash handling, teamwork, and providing excellent customer service to more than 100 customers per shift. Eager to contribute a positive attitude, strong work ethic, and reliability to a fast-paced restaurant team.

Sales Associate - Q - Carlsbad, CA

(2026-02 - 2026-07)

• Delivered excellent customer service to more than 100 customers during busy shifts.
• Accurately operated POS systems and processed cash, credit, and debit transactions.
• Collaborated with team members to maintain efficient operations during busy shifts.
• Maintained a clean, organized, and fully stocked work area.
• Trained new employees on customer service and store procedures.
• Resolved customer concerns professionally and efficiently.
• Maintained accuracy and efficiency while serving customers during peak business hours.

High School Diploma - El Camino High School (2026) Oceanside, CA