Yoss

Client-focused professional with a strong background in personalized service, sales, and relationship building. Experienced in delivering elevated, one-on-one client experiences, understanding individual preferences, and creating memorable interactions. Passionate about luxury beauty, fragrance storytelling, and embodying brand elegance through exceptional service.

Assistant Manager - Arthur Murray Dance Studio - Wilsonville, OR

(2025-05 - 2025-04)

• Delivered high-touch client experiences by building strong relationships and tailoring services to individual needs
• Drove sales through personalized recommendations, upselling packages, and maintaining client loyalty
• Managed front-of-house presentation, ensuring a polished, welcoming, and premium environment
• Handled transactions, payments, and daily sales reporting with accuracy
• Resolved client concerns with professionalism, maintaining a luxury-level service standard
• Trained and supported team members in customer service excellence and client engagement

Dance Instructor - Arthur Murray Dance Studio - Salem, OR

(2021-05 - 2025-05)

• Provided personalized consultations to understand client goals, preferences, and comfort levels
• Built long-term relationships through trust, consistency, and attentive service
• Created memorable, confidence-building experiences that encouraged repeat business
• Assisted with client onboarding, scheduling, and overall experience coordination

College Assistance Migrant Program (CAMP) Mentor - Chemeketa Community College - Salem, OR

(2021-06 - 2021-10)

• Delivered individualized support with strong communication and empathy
• Built trust with diverse individuals, strengthening interpersonal and listening skills

Hotel Housekeeper - Days Inn - Salem, OR

(2020-12 - 2021-05)

• Maintained high standards of cleanliness and presentation, ensuring a refined guest experience
• Demonstrated attention to detail and consistency in a fast-paced environment

Coursework - Chemeketa Community College (2020-07 - 2021-10)

High School Diploma - Coursework - McKay High School (2017-01 - 2020-06)