Youssef Zabady

Handled correspondence and general requests sent to the Governor's Office, enhancing public satisfaction Drafted letters and proclamations on behalf of the Governor for constituents and community organizations Oversaw New Jersey Motor Vehicle inquiries, managing thousands of cases ranging from REAL ID concerns to vehicle registration

Internship - Office of the Governor, Brian Stack Internship Program - Trenton, NJ

(2025-09)

• Handled correspondence and general requests sent to the Governor's Office, enhancing public satisfaction
• Drafted letters and proclamations on behalf of the Governor for constituents and community organizations
• Oversaw New Jersey Motor Vehicle inquiries, managing thousands of cases ranging from REAL ID concerns to vehicle registration

Research Assistant - Professor Monseau - Trenton, NJ

(2025-08)

• Conducted in-depth analysis on textile waste, evaluating environmental, economic, and policy implications of recycling and circular economy models
• Co-authoring a research paper with Professor Monseau for submission to a law-review journal, examining the circular-economy scoring of natural leather and recent revisions to the Higg Index (MSI) that have reduced the measured environmental impact of bovine leather by 55–67%
• Examined industrial leather processing and its carbon footprint, comparing sustainable alternatives to conventional production methods
• Synthesized academic, industry, and policy research into actionable insights for reducing Scope 1, 2, and 3 emissions

Automotive Sales Associate - Colonial VW & Subaru - Feasterville, PA

(2024-04 - 2025-06)

• Served as lead VW sales associate, ranked in the top 10% of associates statewide
• Increased customer engagement and dealership foot traffic by over 20% through proactive client outreach
• Trained and mentored new associates, fostering a collaborative and high-performing team environment
• Resolved complex client issues with professionalism, improving satisfaction scores and strengthening customer retention

Floor Manager - Lemon Mediterranean - Freehold, NJ

(2022-01 - 2024-04)

• Managed daily operations, ensuring seamless service and improved customer satisfaction
• Coordinated scheduling and shipments, handling inventory and order placements
• Trained and mentored staff, fostering a supportive team environment that enhanced service quality and employee morale
• Managed social media platforms, boosting revenue and increasing wide scale recognition

Team Member - Chick-fil-A - Teterboro, NJ

(2019-09 - 2021-11)

• Served hundreds of guests daily, operating point-of-sale systems and preparing customer orders
• Improved team cohesion, resulting in increased customer satisfaction and efficiency

Bachelor of Arts - Political Science, Minor in Economics - The College of New Jersey (2022-08 - 2026-05)