Yufang Stockman

I thrive on helping others, making a positive impact, and keeping things light and fun along the way. I enjoy staying active, working with my hands, and bringing a positive energy to every environment I’m part of. My focus is on building trust, making people feel at ease, and approaching challenges with a calm, supportive attitude. I take pride in being dependable, working hard, and creating a space where people feel safe, valued, and encouraged to grow.

Waitress at Alexander’s Craft Cocktails and Kitchen (2018-04 – 2019-07)

• Followed through with all waitressing responsibilities, in addition to expediting food.
• Helped serve parties to up to 50 guests in addition to memorizing an extensive menu of food and beverage items.
• From this job I learned how to stay organized and keep up with tables and orders. I was punctual and positive and was ready to help. I learned how to be attentive to people's needs, and resolve issues for customers.
• Greet guests promptly and warmly, providing a welcoming and attentive dining experience from start to finish.
• Take and enter accurate food and beverage orders efficiently, ensuring special requests or dietary needs are clearly communicated to kitchen staff.
• Manage multiple tables simultaneously while maintaining high standards of service, professionalism, and speed during peak hours.
• Deliver food and drinks quickly and correctly, checking back with guests to ensure satisfaction and address any issues immediately.
• Maintain a clean and organized dining area, restocking service stations and assisting with side work to support team efficiency.
• Process payments accurately and handle cash, credit, and split checks in a timely manner.
• Collaborate closely with kitchen staff, bussers, and fellow servers to ensure smooth service and a positive guest experience.
• Adapt to changing priorities and solve problems on the fly while maintaining a calm, friendly demeanor under pressure.

Sales Associate at Talbot’s (2020-10 – 2020-11)

• Greet and assist customers in a friendly, approachable manner, helping them find products, answer questions, and make informed purchasing decisions.
• Maintain in-depth knowledge of store products, promotions, and policies to provide accurate information and recommendations.
• Operate cash registers and point-of-sale (POS) systems to process transactions efficiently, including handling cash, credit cards, exchanges, and returns.
• Restock shelves, organize displays, and ensure the sales floor remains clean, well-organized, and visually appealing.
• Monitor inventory levels and assist with receiving, unpacking, and tagging new merchandise.
• Meet or exceed individual and team sales goals through effective communication, product knowledge, and customer engagement.
• Resolve customer concerns or complaints professionally, aiming to create positive shopping experiences and build brand loyalty.
• Collaborate with team members and management to maintain smooth store operations and uphold company standards.

Waitress, Host, Bar at Home Slice Pizza (2021-06 – 2022-02)

• Greet guests promptly and warmly, providing a welcoming and attentive dining experience from start to finish. Consistently welcomed guests with a friendly, professional demeanor, creating a positive first impression and setting the tone for a memorable dining experience. Maintained attentive service throughout the meal, ensuring guests felt valued and well cared for.
• Take and enter accurate food and beverage orders efficiently, ensuring special requests or dietary needs are clearly communicated to kitchen staff. Demonstrated keen attention to detail when taking orders, accurately entering them into the POS system and clearly relaying any modifications, allergies, or dietary restrictions to the kitchen to ensure guest satisfaction and food safety.
• Manage multiple tables simultaneously while maintaining high standards of service, professionalism, and speed during peak hours. Effectively balanced the needs of multiple tables in a fast-paced environment, prioritizing tasks, managing time efficiently, and remaining composed to deliver seamless service even during busy shifts.
• Deliver food and drinks quickly and correctly, checking back with guests to ensure satisfaction and address any issues immediately. Ensured timely and accurate delivery of all menu items, proactively following up with guests to confirm their satisfaction and swiftly resolving any concerns or errors to uphold service quality and guest loyalty
• Maintain a clean and organized dining area, restocking service stations and assisting with side work to support team efficiency. Upheld high standards of cleanliness and organization throughout the dining room, regularly restocking supplies and completing side work to contribute to smooth shift transitions and overall team productivity.
• Process payments accurately and handle cash, credit, and split checks in a timely manner. Managed financial transactions with precision and integrity, efficiently handling various payment methods and accommodating special billing requests, such as split checks, while ensuring a secure and seamless checkout process.
• Collaborate closely with kitchen staff, bussers, and fellow servers to ensure smooth service and a positive guest experience. Worked in strong coordination with the entire front- and back-of-house team to foster a collaborative environment, ensure timely service, and resolve issues quickly—always with a shared goal of exceeding guest expectations.
• Adapt to changing priorities and solve problems on the fly while maintaining a calm, friendly demeanor under pressure. Demonstrated flexibility and quick thinking when handling unexpected challenges, such as last-minute seating changes or special requests, while maintaining composure and professionalism to ensure a positive dining experience for all guests.

Therapeutic Child Care Specialist at Helping Hand Home for Children Inc. (2022-05 – 2026-08)

• Prepare and present comprehensive case summaries for children in foster care during multidisciplinary treatment plan review meetings by compiling medical, educational, psychological, and behavioral updates. Ensure that all stakeholders—including foster families, caseworkers, legal representatives, and service providers—are fully informed and aligned on each child's progress, ongoing needs, and next steps in care planning.
• Collaborate closely with caseworkers, foster parents, therapists, school personnel, and healthcare providers to collect up-to-date and accurate information on each child’s well-being. Use these insights to contribute to individualized, strengths-based treatment plans that reflect the unique needs, goals, and circumstances of the child and their support system.
• Clearly and empathetically communicate case information during meetings and one-on-one interactions, ensuring that complex or sensitive topics are presented in a trauma-informed and culturally respectful manner. Advocate consistently for the child’s best interests while upholding strict confidentiality standards and professional boundaries.
• Monitor, assess, and document behavioral trends, emotional states, and environmental influences observed through direct interaction, caregiver reports, and professional assessments. Use this data to inform treatment recommendations, risk assessments, and intervention strategies, ensuring that decisions are grounded in observable patterns and measurable outcomes.
• Maintain accurate, timely, and organized documentation of all case-related activities, including meeting notes, progress updates, and compliance with treatment goals. Adhere strictly to agency protocols and state regulations to support continuity of care, audit readiness, and effective communication among service providers.

waitress at FOGO DE CHÃO (2025-09 – 2025-10)

• Delivered exceptional, personalized guest experiences in a high-volume, upscale churrascaria environment.
• Educated guests on the unique rodízio-style dining service, including Market Table offerings and continuous tableside meat service.
• Accurately took and served beverage and dessert orders, ensuring timely and professional delivery.
• Provided detailed menu knowledge, including wine pairings, specialty cocktails, and premium meat cuts.
• Maintained table cleanliness and reset utensils between courses in coordination with the pacing of gaucho service.
• Communicated effectively with gaucho chefs, bartenders, bussers, and market table attendants to ensure seamless service.
• Handled guest concerns, special requests, and dietary restrictions with professionalism and discretion.
• Processed payments accurately, including cash and credit transactions, while adhering to company policy.
• Promoted upselling of desserts, drinks, and premium add-ons to maximize guest satisfaction and check averages.
• Followed all food safety, sanitation, and alcohol service regulations in accordance with company and local policies.
• Maintained a polished, professional appearance and adhered to high standards of personal and restaurant cleanliness.

Graduate – Salado High School (2019-06)

Senior in Behavioral Neuroscience – St. Edward's University (2019-08)