Yulines Llacer

Detail-oriented and patient-focused professional with training as a Medical Assistant, including EKG and phlebotomy skills. Experienced in customer service, patient interaction, and administrative support. Strong communication skills, adaptability, and ability to work efficiently in fast-paced environments.

Background in psychology enhances patient care and interpersonal relations.

Cashier - Ross Store - Katy, TX

(2025-09)

• Provided efficient and friendly customer service in a high-volume retail environment
• Handled cash and card transactions accurately
• Maintained cleanliness and organization of the checkout area

Receptionist - Hotel Telégrafo - Havana, Cuba

(2001-01 - 2019-12)

• Managed front desk operations, including guest check-in and check-out
• Provided customer service to international guests
• Answered phone calls and managed reservations
• Resolved guest concerns to ensure a positive experience

Certification - Medical Assistant, EKG & Phlebotomy Certification - Finlay Training Institute (2026-10)

Bachelor's Degree - Psychology - University of Havana (2012-07)