Yuran Borges

Human resources and higher-education professional with 7+ years of combined experience in recruitment, HR administration, employee onboarding, student services, admissions, records management, and data-informed operations. Experienced supporting employees, candidates, students, managers, and university stakeholders through complex processes while maintaining confidentiality, accuracy, compliance, and a high level of customer service. Hands-on experience with Workday, applicant tracking systems, Salesforce, Microsoft Office, recruitment analytics, interviewing, onboarding, and process coordination.

Graduate-level business education and a demonstrated ability to work effectively with diverse populations and competing priorities.

HR Administrative / Recruiting Specialist - Help at Home, LLC – Healthcare Staffing - Chicago, IL

(2023-04)

• Manage end-to-end recruitment and HR administrative processes, including sourcing, applicant outreach, screening, interviews, assessments, background checks, E-Verify, new-hire documentation, compliant files, and onboarding.
• Develop and execute local recruitment strategies to build qualified applicant pools through community organizations, colleges, employment agencies, hiring fairs, and local outreach.
• Serve as a primary point of contact for candidates throughout the hiring process, explain requirements and next steps, resolve questions, and support a positive employee experience from application through orientation.
• Conduct interviews and assess applicants against position requirements; communicate recommendations and coordinate hiring activity with operational stakeholders.
• Maintain accurate candidate and employee-related records in applicant tracking and HR systems; monitor workflow status and identify issues that require follow-up or resolution.
• Schedule and lead weekly new-hire orientations and coordinate multiple onboarding activities while maintaining accuracy, timeliness, and compliance.
• Analyze recruitment metrics and staffing activity for assigned branches and use trends and progress information to support recruitment decisions and operational planning.
• Work with sensitive applicant and employee information and follow established procedures for documentation, compliance, and confidentiality.

Designated School Official Assistant / Recruitment & Admissions - Office of International Students & Scholars Services, Eastern Illinois University - Charleston, IL

(2020-08 - 2023-04)

• Provided administrative and service support to undergraduate and graduate international students, faculty/staff partners, and university stakeholders in a complex higher-education environment.
• Processed and reviewed admissions and student documentation, including academic records, immigration documents, Form I-9, and Social Security documentation, ensuring information was complete and accurate.
• Maintained sensitive student information in physical and electronic records and handled confidential matters with professionalism and discretion.
• Supported recruitment and admissions strategies for undergraduate and graduate populations through virtual fairs, EducationUSA, U.S. Consulates, and direct communication with students and families.
• Created and coordinated orientations, advising sessions, immigration information panels, workshops, and retention-focused programming while managing multiple deadlines and stakeholders.
• Communicated with students by phone, email, virtual presentations, and other platforms to answer questions, resolve concerns, and guide individuals through complex university processes.
• Worked with individuals from diverse cultural, socioeconomic, and international backgrounds and helped students navigate university systems and requirements.

Operations Assistant / Associate - Amazon - Indianapolis, IN

(2019-09 - 2020-08)

• Tracked operational issues, entered and maintained data in online systems, and coordinated with internal support teams to resolve problems.
• Analyzed data to identify root causes of defects and operational issues and supported timely resolution of workflow and systems problems.

Marketing Campaign Coordinator - Credence Innovations - Indianapolis, IN

(2019-05 - 2020-08)

• Coordinated company events, trade shows, communications, promotional materials, and cross-functional projects while managing multiple deadlines.
• Developed management reports and sales information from data sources and supported budgets, strategy insights, and business communications.

Supervisor / Sales Representative - Urban Market - West Lafayette, IN

(2017-03 - 2019-05)

• Recruited, hired, trained, evaluated, scheduled, and developed a 16-person team while maintaining a professional and service-oriented work environment.
• Managed daily operational reporting, profitability, budgeting support, labor scheduling, audits, and compliance activities.

Service Committee Chair & Recruitment Co-Chair - Purdue University - West Lafayette, IN

(2017-01 - 2019-05)

• Recruited, selected, trained, and mentored more than 20 members and developed new approaches to recruitment and engagement.
• Collaborated with students and community stakeholders to execute service, sustainability, and fundraising initiatives.

Master of Business Administration - MBA - Eastern Illinois University (2022-12)

Master of Science - Sustainability - Eastern Illinois University (2022-12)

B.S. - Management & Strategy and Organizational Management & HRM - Purdue University, Krannert School of Management (2019-05)