Yurih Ricafort

Dependable and detail-oriented professional with experience working in fast-paced and highly regulated environments. Strong background in customer service, documentation, problem-solving, teamwork, and following established safety and operational procedures. Able to manage multiple responsibilities while maintaining accuracy, organization, and professionalism. Quick learner who adapts well to new responsibilities, systems, and workplace procedures.

Baggage Service Handler at PROSPECT AIRPORT SERVICES (2025-11 – 2026-04)

• investigated baggage claims by reviewing documentation, identifying discrepancies, and coordinating with multiple departments to resolve issues accurately.
• Maintained detailed electronic records while following company policies, operational procedures, and documentation standards.
• Prioritized multiple service requests while maintaining accuracy and professionalism in a fast-paced environment.
• Followed established safety and operational procedures to support reliable daily operations.
• Provided professional customer service while resolving issues through effective communication and problem-solving.

Customer Service Agent at SAMSIC CORPORATION (2025-06 – 2026-02)

• Verified travel documentation and processed passengers according to airline and regulatory requirements.
• Communicated procedures clearly while assisting customers through check-in and boarding processes.
• Resolved customer concerns by interpreting policies, researching information, and providing timely solutions.
• Collaborated with airline personnel to maintain efficient operations during high-volume periods.
• Maintained professionalism and attention to detail while managing multiple responsibilities.

Cashier at HUDSON NEWS CORPORATION (2022-01 – 2024-07)

• Maintained organized records and completed daily reconciliation tasks accurately.
• Assisted customers by answering questions and providing efficient, professional service.
• Worked collaboratively with supervisors and coworkers to maintain efficient workflow.
• Processed cash and electronic transactions accurately while following company procedures.

High School Diploma – Lake View High School