Director of Social Work - Morris Park Rehabilitation & Nursing Center - Bronx, New York
(2025-09)
- Oversee the Social Work department day-to-day operations, including staff supervision
- Maintain relationships with community agencies, external partners and families to facilitate care and resolve grievances
- Ensure compliance with all relevant laws, regulations and policies
- Maintain accurate and confidential resident/patient records
- Complete MDSs in an accurate and timely manner
- Discharge Planning
- Grievance Officer
- Member of the QA/PI Committee
- Member of the UR Committee
Director of Social Work - Cliffside Rehabilitation & Residential Health Care Center - Queens, New York
(2023-12 - 2025-09)
- Supervised and mentored Social Service staff
- Ensured compliance with all relevant laws, regulations and policies
- Addressed and resolved resident/patient/family complaints/issues (Grievance Officer)
- Prepared and worked with HMO companies to ensure timeliness of records
- Coordinated with Home Care Agencies for discharge planning
- Coordinated Hospice Referrals
- Coordinated DME
- Maintained accurate and confidential resident/patient records
- Liaison to Resident Council
Administrator/Director of QAPI/Compliance Officer - Cedar Manor Nursing & Rehabilitation Center - Ossining, New York
(2022-08 - 2023-11)
Administer the 153-bed facility in accordance with all rules and regulations to the long-term and short-term residents. Manage all aspects of Nursing, Social Work, Therapeutic Recreation, Food Services, MDS, Plant Operations/ Environmental Services/ Central Supply, Admissions, Marketing, Medical Records, Finance, Human Resources/Payroll, Reception, and Rehabilitation in conjunction with the Chief Operating Officer.
- Maintained appropriate written policies and procedures for the care and protection of the residents of the facility
- Secure, supervise, appropriately delegate such responsibility to qualified staff to carry out the care practices of the facility in a manner that ensures the health, safety, proper care, and treatment of the residents are followed through
- Achieved Deficiency Free Complaint Survey
- Achieved Deficiency Free Infection Control Survey
- Chaired the QAPI Committee, P & T Committee, and the Compliance & Ethics Committee
- Ensured the highest practicable levels of resident satisfaction through regular contact with residents and their families
- Post positions, check applications, arrange interviews for prospective applicants
Administrator/Director of QAPI - The Osborn, Rye, New York - Rye, New York
(2016-04 - 2022-08)
Responsible for the smooth and efficient operation of the 84-bed nursing home that provides services to long-term and short-term residents. Manage all aspects of Nursing, Social Services, Life Enrichment and Rehab in conjunction with the Chief Operating Officer.
- Developed operating goals, objectives, and implementation plans for reporting departments
- Achieved and maintained a 5 STAR Quality Rating
- Achieved Deficiency Free Survey
- Managed the day-to-day operations to ensure compliance with regulations, clinical excellence, and budget targets
- Planned, prepared, monitored and worked with clinical team to meet the new MDS requirements
- Chaired the QAPI Committee and P & T Committee
- Analyzed and evaluated clinical services to maximize quality of care for the residents
- Ensure the highest practical level of resident satisfaction through regular contact with residents and their families and monitored periodic formal surveys
Assistant Administrator/Risk Manager - Jewish Home Lifecare, Sarah Neuman, Westchester Division - Westchester, New York
(2014-12 - 2016-04)
Oversee the management of the day-to-day operations of the 300-bed not-for-profit SNF to ensure compliance with regulations, clinical excellence and budget targets.
- Plan, prepare, monitor and maintain the operational and capital budget/reports
- Achieved Budgeted CMI for January and July 2015
- Achieved First Percentile in Quality Pool in 2014 and 2015
- Developed Corporate policies on Elopement and Workplace Violence
- Established and Co-Chaired the Safe Patient Committee
- Assisted in the development and transition to a new care model (Small House) that ensured individualized care, meaningful engagement and real home for each resident
- Green House Educator March 2015 and trained other staff in this new care model
- Monitored services provided by those clinical departments (Pharmacy, Food & Nutrition, Social Work & Therapeutic Recreation) to ensure all aspects and provision of services meet regulations, license requirements and customer satisfaction
- Fostered professional development of staff by promoting and encouraging autonomy, independent decision- making and accountability
- Analyzed and evaluated clinical services related to maximizing quality of care for the clients
- Collaborated with various departments to develop census, case mix and name recognition with the community
Director of Clinical Excellence for Risk Management - Jewish Home Lifecare, Sarah Neuman, Westchester Division - Westchester, New York
(2014-06 - 2014-12)
- Fostered a culture that promotes a commitment to continually improve the culture of safety for employees throughout the organization
- Provided administrative and operational oversight for employee safety programs. This included incentive program such as WorkSafe
- Co-Chaired the Corporate Safety Committee
- Utilized external experts and best practices to develop an accident prevention program among all JHL facility and program staff
- Facilitated the design and utilization of data collection, management, and monitoring tools as related to employee incidents
- Developed a Corporate Employee Safety Manual
- Ensured compliance with established regulatory and accrediting agency standards in the area of employee safety (i.e. OSHA, The Joint Commission)
- Collaborated with divisional leadership and Insurance carriers to identify, evaluate and determine means of reducing risks to an acceptable level to protect employees, protect assets and avoid losses
Director of Performance Improvement - Jewish Home Lifecare, Sarah Neuman, Westchester Division - Westchester, New York
(2010-07 - 2016-04)
- Achieved First Percentile in Quality Pool for 2013
- Developed and maintained organizational structure for Performance Improvement
- Chaired Facility Performance Improvement Meetings
- Established metrics with leadership team for Quality Measures outcomes
- Collaborated with Corporate Clinical Leadership and facility leadership to identify areas of improvement
- Educated staff on QA/PI plan
- Prepared and submitted reports on QA/PI audits, finding, surveys and other performance improvements
- Ensured compliance with DOH, Joint Commission and any other regulatory agency
- Developed a Falls Management Team
Safety Officer - Jewish Home Lifecare, Sarah Neuman, Westchester Division - Westchester, New York
(2010-10 - 2013-04)
- Maintained a safe and secure working environment
- Led the Environment of Care Meeting
- Member of the Corporate Safety Committee
- Reviewed and investigated all accidents/incidents reports regarding staff
Director of Sub-Acute/Regent - Jewish Home Lifecare, Sarah Neuman, Westchester Division - Westchester, New York
(2007-11 - 2010-07)
Oversaw staff: monitored budget and completed payroll for 50 bed Sub-Acute Program
- Direct staff (30): unit planning & developing, interviewing, selection, training, motivating, disciplining, performance appraisal, developing objectives and procedures to ensure achievement of objectives
Community Coordinator/Social Work Consultant - The Regent
(2005-07 - 2007-11)
Director, The Regent - The Regent
(1999-09 - 2005-07)
Assistant Director of Social Work/Respite Coordinator - The Regent
(1999-03 - 1999-09)
Social Worker - The Regent
(1991-07 - 1999-03)
