Yvette Lookhoff

Accomplished luxury automotive finance leader with more than 30 years of experience across Mercedes-Benz, BMW, and multi-franchise dealerships. Proven success leading finance operations, developing high-performing teams, driving F&I profitability and product penetration, and structuring complex transactions across luxury and high-volume environments. Expertise includes lender negotiations, credit analysis, regulatory compliance, fraud prevention, and risk mitigation.

Recognized for strengthening finance performance, building lasting customer and lender relationships, and partnering with sales leadership to increase profitability while delivering a personalized luxury customer experience.

Finance Manager - AutoNation Mercedes-Benz Orlando - Orlando, FL

(2024-06)

Manage finance and insurance transactions for a high-volume luxury automotive dealership, working directly with customers, sales leadership and lending partners to structure, present and close profitable vehicle transactions while delivering a premium customer experience.

• Structure retail, lease and finance transactions while balancing customer objectives, lender requirements and dealership profitability.
• Analyze customer credit profiles and work with captive, prime and non-prime lenders to obtain competitive approvals and financing terms.
• Present finance options, extended service contracts, maintenance programs and protection products using a consultative, needs-based approach.
• Drive F&I revenue and product penetration while maintaining transparent, compliant and customer-focused presentations.
• Partner closely with sales managers and consultants to structure transactions, overcome financing obstacles and efficiently close vehicle sales.
• Negotiate with lending partners and maintain strong lender relationships to improve approvals, terms and funding efficiency.
• Ensure accurate completion of finance contracts, disclosures, title documentation and transaction paperwork in accordance with federal, state, manufacturer and dealership requirements.
• Maintain strong knowledge of TILA, OFAC, privacy, Safeguards and automotive lending compliance standards.
• Deliver a luxury ownership experience focused on professionalism, relationship building, customer satisfaction and long-term retention.

Finance Manager - Mercedes-Benz South Orlando - Orlando, FL

(2020-09 - 2024-06)

Finance Director - Fields BMW Daytona | BMW Winter Park | Fields Jeep - Central Florida

(2017-11 - 2020-09)

• Led finance and insurance operations across luxury and multi-franchise dealership environments with responsibility for profitability, lender relationships, compliance, customer experience and finance-team performance.
• Managed and developed finance professionals; monitored production, product penetration and profitability; structured complex transactions and negotiated competitive lender approvals.
• Partnered with sales leadership to improve deal structure, closing performance, documentation accuracy and overall dealership profitability.

Finance Director - Hendrick Honda Daytona - Daytona, FL

(2016-05 - 2017-07)

Finance Director - AutoNation Mercedes-Benz Orlando - Orlando, FL

(2007-09 - 2016-05)

Finance Manager - AutoNation Jeep / Ford / Toyota - Orlando, FL

(1997-02 - 2007-09)