Security Guard at Allied Universal Security (2026-03 – Present)
- Provide customer service to clients and site personnel by following site-specific procedures, handling calls and radio traffic, and supporting security-related communications from the dispatch post.
- Monitor cameras, alarms, access activity, and other site systems at the location, and communicate security-related concerns to on-site personnel and/or emergency contacts as needed.
- Maintain accurate dispatch logs, incident reports, and activity records, documenting radio transmissions, service requests, and unusual events in a timely manner.
Server/Server Assistant at Alila Marea – VAGA (2025-04 – 2026-01)
- Delivered attentive and personalized dining service in an upscale environment.
- Understand customer's needs and provide them with personalized solutions, while adhering to Forbes standards
- Maintained expert-level menu knowledge to answer guest questions and upsell dishes and drinks.
Retail Sales Associate / Camping Advisor at REI (2022-04 – 2023-03)
- Provided personalized gear recommendations and outfitting services for outdoor customers.
- Maintained a welcoming and informative environment by delivering strong product knowledge and enthusiasm.
- Collaborated with team members to manage floor inventory and restocking.
Server at The Cheesecake Factory (2015-05 – 2020-06)
- Delivered attentive and personalized dining service in a high-volume, upscale casual environment.
- Managed large sections and multi-table service efficiently during peak hours.
- Maintained expert-level menu knowledge to answer guest questions and upsell dishes and drinks.
- Ensured customer satisfaction through effective problem resolution and service recovery.
Server at Turf Valley Resort (2014-08 – 2015-06)
- Catered to banquet guests and special events, including weddings and corporate functions.
- Delivered upscale service and adapted to varied guest needs and event formats.
- Coordinated with kitchen and event managers to ensure timing and flow of service.
Server at Maggiano's Little Italy (2014-03 – 2014-08)
- Provided attentive tableside service in a high-traffic Italian dining establishment.
- Assisted in training new staff on floor procedures and customer service best practices.
- Focused on team cooperation to maintain seamless service throughout shifts.
