Zach Ellis

Information Technology Systems graduate with expertise in Cisco Networking, Microsoft Server, Computer/Console/Printer Repair, Virtualized environments, and AI/MLOps

Talent

PocatelloMember since May 31, 2026

MLOpsPrompt EngineeringVibe CodingTroubleshootingCisco Network MaintenanceVirtualizationComputer RepairDocumentationCommunicationWeb DevelopmentHtml5 Developer

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MLOpsPrompt EngineeringVibe CodingTroubleshootingCisco Network Maintenance

About

I graduated with a B.A.S. in Information Technology Systems from ISU. My favorite class topics were Cisco Networking and Applied AI. I am highly advanced at administering and troubleshooting virtualized environments.

I am confident in my ability to repair laptops, desktops, printers, consoles, and I have built over 20 gaming rigs for myself and others. Recently, I've become passionate about vibe coding, prompt engineering, and MLOPs. I also coded my own website.

I recently won 2nd place in Network Administration using Cisco and 3rd place in Server Administration using Microsoft in Nashville, TN for the 2026 Business Professionals of America's National Leadership Conference.

I also earned my Cisco Certified Support Technician: Networking.

Experience

Field Service Technician at Idaho State University CPI, An-IT.Expert (2025-05 – 2025-09)

Executed on-site technical contracts across Idaho and Wyoming, acting as the primary point of contact for clients.
Passed internal certifications. worked with B2B vendors, and completed smart-hands work.

Student Assistant – ITS at Idaho State University, Information Technology Services (2025-01 – 2025-05)

Managed hardware lifecycles by repairing, upgrading, and imaging laptops for university staff and labs.
Streamlined deployment processes using disk cloning software to provision storage for student use.
Documented inventory changes and maintenance logs to ensure accurate asset tracking.

Technical Support at Idaho State University, Information Technology Services (2023-05 – 2023-08)

Deployed software packages and security updates to university workstations via remote management tools.
Performed hardware troubleshooting on printers and desktops, minimizing downtime for faculty and students.

Content Area Tutor at Idaho State University, TAP Center (2022-12 – 2023-05)

Supervised daily operations of the computer lab, ensuring system availability for student use.
Tutored Information Technology Systems (ITS) students in networking concepts and troubleshooting methodologies.
Designed digital marketing materials to increase student awareness of tutoring resources.

CPI IT Intern at Idaho State University: TRIO (2020-02 – 2020-12)

Implemented remote technical support protocols to assist students with distance learning technologies.
Provisioned and secured Windows and Chrome OS workstations for student use.

Mentor at Idaho State University: START (2019-08 – 2019-12)