Security officer/ Manager on duty at KT PROTECTION SERVICES (2025-07 – Present)
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Inspected buildings, equipment, and access points, permitting entry and ensuring safety.
- Reported irregularities, informed violators of policies, and restrained trespassers as needed.
- Directed traffic and completed detailed reports of observations and incidents.
- Maintained a safe environment by monitoring building controls and complying with legal requirements.
- Patrol sites to ensure sites are secure and clear of any incidents or unusual activities.
Driver at Lyft (2018-07 – Present)
- Provided exceptional customer service, ensuring a positive and welcoming experience for all riders.
- Maintained a safe driving record and adhered to all traffic regulations while navigating city routes.
- Optimized routes using GPS and local knowledge to ensure timely and efficient transportation.
- Built rapport with diverse passengers, addressing questions and concerns with professionalism.
- Consistently maintained high rider ratings by exceeding customer satisfaction goals.
Landscape Crew Member at GMB INC (2024-02 – 2024-09)
- Advised customers on plant selection and care, providing friendly and informative service.
- Maintained public and private outdoor spaces by mulching, aerating, weeding, and trimming around walkways and flower beds.
- Enhanced community spaces by decorating gardens and ensuring the upkeep of sidewalks, driveways, and planters.
- Supported a clean and safe environment by removing debris and maintaining grounds features.
Crew Leader at MainScape Inc. (2023-09 – 2023-11)
- Led team in mowing, edging, and fertilizing lawns to maintain attractive public spaces.
- Supervised weeding, mulching, and trimming of landscape beds, trees, and shrubs.
- Oversaw removal of unwanted or damaged trees, ensuring safety and cleanliness of grounds.
- Directed planting and watering of gardens and landscapes, monitoring plant health and appearance.
Delivery Driver at LANIKAI JUICE (2022-01 – 2023-09)
- Loaded, transported, and delivered items safely and efficiently to clients and businesses.
- Reviewed orders before and after delivery to ensure accuracy and customer satisfaction.
- Assisted with loading and unloading, providing courteous service throughout the delivery process.
Cashier at Sbarro (2021-06 – 2022-12)
- Delivered positive customer experiences with courteous and friendly service at all times.
- Accurately processed sales transactions and returns, ensuring customer satisfaction.
- Resolved customer issues and answered questions promptly and professionally.
Security Officer at Allied Universal (2020-06 – 2021-07)
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Inspected buildings, equipment, and access points, permitting entry and ensuring safety.
- Reported irregularities, informed violators of policies, and restrained trespassers as needed.
- Directed traffic and completed detailed reports of observations and incidents.
- Maintained a safe environment by monitoring building controls and complying with legal requirements.
Alcohol compliance at Center Plate (2018-07 – 2021-01)
- Provided administrative support by implementing systems, procedures, and policies for compliance.
- Informed workers about rules and policies, ensuring understanding and adherence.
- Responded to requests and answered questions, delivering excellent customer service.
- Wrote reports and documented compliance statistics for management review.
Security officer at American Guard Service (2016-08 – 2020-08)
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion.
- Wrote daily activity logs and incident reports on property damage or theft.
- Managed crowd control and checked identification at access points.
- Inspected security systems and equipment to ensure operational use and detect tampering.
- Answered calls and provided information during non-business hours.
Loss Prevention Agent at Target (2017-11 – 2018-07)
- Apprehended and assisted with prosecution of shoplifters, ensuring safety and compliance.
- Delivered strong customer service and responded effectively to emergency situations.
- Wrote incident reports and investigated internal and external theft.
- Collaborated with law enforcement agencies to report and investigate crimes.
Loss Prevention Agent at Target (2017-03 – 2017-06)
- Wrote reports of daily activities and irregularities, including equipment or property damage and theft.
- Patrolled premises to prevent and detect signs of intrusion and ensure security of doors and gates.
- Warned and evicted violators, using appropriate measures when necessary.
- Answered calls and provided information during non-business hours.
- Inspected and adjusted security systems and equipment to ensure operational use.
Crew Member at Mainscape (2015-10 – 2016-08)
- Advised customers on plant selection and care, supporting community beautification efforts.
- Maintained lawns and landscaped areas by mulching, aerating, weeding, and trimming.
- Decorated gardens and ensured proper upkeep of sidewalks, driveways, and public features.
Security Officer at Securitas (2011-05 – 2015-10)
- Wrote reports of daily activities and irregularities, such as equipment or property damage and theft.
- Patrolled premises to prevent and detect signs of intrusion and ensure security of doors and gates.
- Warned and evicted violators, using appropriate measures when necessary.
- Answered calls and provided information during non-business hours.
- Monitored and authorized entrance and departure of employees and visitors to maintain security.
