Assistant Manager/ Tech Support - Alpharex Headlights
(2022-10)
- Answer emails, and phone calls and assist customer with any technical questions. This could range from installation questions, to trouble shooting why the headlights might be having an issue.
- Often these cases can go on for a couple of days, so I also keep in contact with the customer until the issue is resolved.
- I would also be responsible for assisting extremely angry customers and would diffuse the situation. Along with training new hires and helping them learn the headlights and the functions
BDC - Longo Toyota
(2022-04 - 2022-09)
- Call and email potential customers that had previously shown interest in purchasing new cars. Collect down payments, or deposits and keep the customer updated on the status of his vehicle.
- Demonstrate and fully explain any and all features of the vehicle they were interested in, answer all questions they had about the car, and collect payment for sale.
Product Specialist - Longo Toyota
(2020-01 - 2022-04)
- Deliver and demonstrate all features of the vehicle to the customer. Answer any questions they had about it, and made sure they understood the vehicle and were happy.
- Complete contract signing and DMV paperwork, and collecting the down payment if needed.
Security Officer - Longo Toyota
(2018-07 - 2019-12)
- Go to my station I was assigned and do varies duties of said post. This could include checking and scanning drivers license for test drives, taking incident reports, and reviewing camera footage.
Dog Trainer - PerCo.
(2016 - 2018)
- Sold training classes, managed my clients, and taught my classes. I would also educate the importance of quality dog food
Store Associate - Petco.
(2015 - 2016)
- Rang the cash registers, cleaned and faced the store, along with handling money and restocking on shipment days. I would also feed the animals most mornings
