Zachery Williams

Accounting and finance operations professional with 4+ years of experience supporting cash reconciliation, accounts receivable, billing adjustments, and compliance-driven financial operations. Proven ability to manage high-volume transactions, resolve payment exceptions, and support revenue accuracy across banking, utilities, and service environments. Holds graduate-level training in accounting, forensic accounting, and human resource management.

Account Management Specialist I - Mount Pleasant Waterworks - Mount Pleasant, SC

(2022-04)

• Prepare and reconcile daily cash batches across multiple payment platforms (Lockbox, E-Box, InvoiceCloud, CloudStore), ensuring accurate financial records
• Process returned receivables including ACH/EFT rejections, returned checks, and credit card chargebacks in accordance with internal accounting procedures
• Calculate and apply billing adjustments for leak and pool-fill reviews using usage analysis, account history, and established policies
• Review account activity and supporting documentation to resolve billing discrepancies and ensure proper posting
• Perform collections-related accounting tasks, including close and final account processing
• Support front-office financial operations by conducting customer account reviews, explaining billing activity, and resolving account inquiries

Accounts Receivable Specialist - HireQuest - Goose Creek, SC

(2021-05 - 2022-03)

• Classified, verified, recorded, and posted accounts receivable transactions to ensure accuracy of financial records
• Prepared and distributed client invoices and monitored aging schedules to track outstanding balances
• Followed up on overdue accounts to support cash flow and timely collections
• Reconciled receivable balances and investigated discrepancies as needed
• Assisted with internal financial summaries and profit data reporting for management review

Teller - TD Bank - West Ashley, SC

(2019-10 - 2021-05)

• Processed high-volume financial transactions including deposits, withdrawals, transfers, loan payments, and cashier's checks with a high level of accuracy
• Maintained and balanced transaction records in compliance with banking regulations and internal control standards
• Identified and resolved transaction discrepancies while adhering to established policies and procedures
• Assisted customers with account inquiries and banking products while ensuring proper documentation and compliance

PhD - Business Management - Capella University (2023 - 2027)

Graduate Certificate - Human Resource Management - Capella University (2023 - 2025-10)

Master of Science - Accounting - Strayer University (2020 - 2023)

Bachelor of Science - Business - Voorhees College (2015 - 2019)