Zahra Khalid

Well presentable lady with extensive experience more than 5 years in service industry worked as Cashier/Customer Services Officer at Al Rostamani International Exchange Dubai and United Bank Limited Pakistan. Efficient and talented professional looking for Nursing Care Assistant position. Completed CNA course vide Certificate No #01350948 from State of California.

Certified Nursing Assistant (CNA)

Completed 168 hours of classroom training and clinical practice.

• Take and record vital signs such as blood pressure, temperature, and pulse.
• Help patients with daily activities such as bathing, dressing, and grooming.
• Maintain a clean and safe environment for patients.
• Assist with medical procedures and tests, as directed by healthcare professionals.
• Document patient information accurately in electronic health records.
• Communicate effectively with patients and their families.

Teller/Cashier - Al Rostamani International Exchange Dubai - Dubai

(2015-06 - 2016-01)

• Identify customers, validate and cash the cheques
• Currency Exchange of multiple currencies
• Receive the cash from Vault Teller at Start of Day
• Accept cash and cheques for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Making payment to Cash Over the Counter/Western Union to customers
• Receiving Credit Card payments and posting in the system accordingly
• Ensure compliance with all internal controls and established policies and procedures
• Attending auditor sheets and resolve the issues if any there.

Customer Services Representative - United Bank Limited - Sahiwal Region, Pakistan

(2012-11 - 2013-06)

• Attending customer calls for balance enquiry and other queries.
• Account Opening of individual and business clients.
• Attend valued clients and get resolve issue by providing better services.
• Marketing of Banking products via cross selling as credit cards, loans and Visa Cards.
• Maintain proper record of cheque books and delivery to customers.
• Responsible to pay Western Union and Cash Over the Counter payments to customers.

Masters in Arts - Economics - Bahaudin Zikriya University Multan, Punjab Lahore

Bachelor in Arts - Bahaudin Zikriya University Multan, Punjab Lahore

F.Sc - Pre-Engineering - Multan Board of Education, Punjab Lahore