Zaira N

Experienced and results-driven professional seeking a Front Desk position. I am a detail-oriented candidate eager to provide an organized, welcoming, and exceptional customer service experience. Determined to contribute by assisting clients, managing administrative tasks, answering a high volume of incoming calls, learning new systems, as well as supporting daily operations, while also communicating and supporting my teammates. Availability is flexible, and able to work at any time of the day.

Cashier at Dominos (2024-05 – 2024-08)

• Accurately processed cash, credit, and digital payments via the POS system while maintaining excellent customer service.
• Assisted with inventory counts, stocking, and organizing supplies to keep operations running smoothly.
• Maintained a clean and organized workspace, along with following safety and company policies.

Customer Service Associate at T.J.Maxx (2024-08 – 2025-11)

• Supports daily operations by maintaining a clean environment, assisting clients, and resolving issues.
• Provide sales transactions via POS systems, handle phone calls, provide clients with knowledge of the store, and reserve products.
• Collaborate with team members to ensure positive customer service, as well as an appealing work environment.

Front Desk / Insurance Agent at Right Choice Tax And Insurance Services (2025-11 – 2026-07)

• Collected and verified client information for tax and insurance purposes.
• Answered and directed incoming phone calls while also providing professional customer service etiquette.
• Processed payments, created invoices, counted and handled cash transactions accurately.
• Assisted walk-in clients and created a welcoming front office environment.
• Maintained organized client records and ensured confidential information was handled securely.
• Performed administrative tasks such as filing, scanning, copying, and reviewing documents.
• Scheduled appointments and maintained calendars for both clients and staff members.
• Assisted clients with insurance inquiries as well as policy information.

HIGH SCHOOL DIPLOMA – TEXAS CONNECTIONS ACADEMY (2022 – 2026)

ASSOCIATE'S DEGREE in DIAGNOSTIC MEDICAL SONOGRAPHY – SAN JACINTO COLLEGE (2026 - 2028)