Zander Clarke

Motivated and customer-focused professional transitioning into automotive sales, with a strong background in customer service, communication, and relationship building. Proven ability to deliver high-quality customer experiences, resolve concerns, and work in fast-paced environments. Quick learner with a passion for sales, business development, and achieving performance goals. Committed to maintaining high customer satisfaction and contributing to team success.

Porter • Maintenance Worker • Doorman/Concierge - Brown Harris Stevens - New York, NY

(2025-06 - 2025-11)

• Delivered high-level customer service by greeting residents and guests, assisting with requests, and ensuring a premium experience.
• Communicated effectively with clients to understand needs and provide appropriate solutions.
• Handled customer concerns and resolved issues promptly and professionally.
• Maintained organized and presentable common areas, ensuring a clean and welcoming environment.
• Managed front desk operations including logs, packages, and inquiries with strong attention to detail.
• Collaborated with team members to maintain building standards and efficiency.

House-person / Overnight Guest Service Agent - Crowne Plaza Fort Lauderdale Airport - Fort Lauderdale, FL

(2023-01 - 2025-06)

• Provided exceptional guest service by assisting customers with check-ins, reservations, and inquiries.
• Built strong communication skills through direct interaction with guests in a fast-paced environment.
• Resolved guest concerns to maintain high customer satisfaction scores.
• Managed transactions and maintained accurate records during night audit processes.
• Maintained cleanliness and organization of hotel facilities, ensuring a professional appearance.

Team Member - Christmas Tree Shops

(2022-10 - 2023-01)

Retail (New Store Opening)

• Assisted customers with purchases and product selection.
• Performed cashier duties and handled transactions accurately.
• Supported store setup, merchandising, and inventory organization.

Team Member - MOM's Organic Market - New York, NY

(2021-08 - 2022-01)

• Delivered customer support at help desk, assisting with inquiries and resolving issues.
• Handled transactions and maintained customer satisfaction.
• Assisted in training new team members and supporting team operations.

High School Diploma - Charles E. Gorton High School (2017 - 2021)

Bachelor's Degree - Computer Science - Broward College (2027)