Zaria Leigh

Dynamic and proactive professional transitioning into direct patient care after completing Certified Nursing Assistant training. Eager to leverage a strong foundation in healthcare technology, along with robust administrative and technical skills, to enhance patient experiences and streamline processes. Equipped with current certifications in BLS and Bloodborne Pathogens, ready to contribute effectively to a healthcare team while ensuring the highest standards of patient safety and care.

Committed to making a positive impact in the lives of patients through compassionate and dedicated service.

Patient Care Technician - Piedmont Newnan Hospital - Newnan, GA

(2026-02)

• Monitored patient vital signs and reported changes to nursing staff.
• Assisted with daily living activities, enhancing patient comfort and dignity.
• Maintained cleanliness of patient rooms and equipment, ensuring compliance with safety protocols.
• Supported nursing staff in executing care plans and procedures efficiently.
• Documented patient information accurately in electronic health records system.
• Collaborated with multidisciplinary teams to optimize patient care outcomes.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
• Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.

Medical Data Entry Specialist - Sharecare - Atlanta, GA

(2025-07 - 2026-02)

• Processed medical records with precision to maintain data accuracy and support compliance with healthcare regulations.
• Verified patient information to ensure data integrity and improve the reliability of clinical documentation.
• Collaborated with healthcare professionals to resolve discrepancies, enhancing data consistency and patient safety.
• Optimized data entry workflows to increase throughput and reduce processing time without compromising quality.
• Maintained confidentiality of sensitive medical information in adherence to HIPAA and institutional privacy standards.
• Organized and coded incoming health data promptly, ensuring seamless integration with analytics platforms that enhanced patient engagement initiatives.

Pharmaceutical Operations Associate (Level III) - SamaCare - Atlanta, GA

(2023-01 - 2025-06)

• Extracted and categorized medical billing information accurately, enhancing reimbursement processes and supporting financial accuracy within healthcare operations.
• Compiled and integrated diverse medical data sources to support comprehensive patient profiles, enhancing data accessibility for clinical analytics and reporting.
• Managed the end-to-end Prior Authorization (PA) lifecycle for pharmaceutical therapies, demonstrating proficiency in navigating insurance and regulatory requirements essential for patient access to care.
• Provided expert support and served as a liaison between medical practices, clients, and insurance companies to collect required documentation and drive case progression.
• Maintained and updated customer accounts and internal databases, ensuring attention to detail and accuracy in sensitive health-related documentation.
• Managed a high volume of support tickets and live chats from medical office users, ensuring timely resolution of technical and administrative issues and maintaining high customer satisfaction.
• Generated and analyzed reports to identify key process trends, contributing to continuous process improvement and operational efficiency.

Certified Nursing Assistant (CNA) - Nursing - University of West Georgia (UWG) (2026-03)

High School Diploma - East Coweta High School (2017-05)