Zeairra Crosson

My goal is to obtain a position that will enable me to add profit and growth to your company. I wish to enhance productivity and add stability in a fast-paced environment, while seeking reward for achievement. I will be a great candidate for your company because I am reliable, a rapid learner, and a determined worker. I am also, organized, and efficient at my work. I seek to go above and beyond company expectations, while still complying with what the company stands for.

Psychiatric Technician - Psychiatric Institute of Washington

(2024-01)

• Patient Care and Supervision
• Medication Administration
• Therapeutic Interventions
• Crisis Intervention
• Observation and Documentation
• Supportive Environment
• Assisting with Recreational Activities
• Safety Measures
• Ethical and Professional Conduct
• Continuous Learning

Patient Safety Associate - Fairfax Inova Hospital

• Demonstrates ability to provide a safe and therapeutic environment based on the age of the patients served
• Well-developed communications and customer service skills
• Demonstrated skill in problem solving and working effectively with people
• Well-developed communication and listening skills
• Knowledge of HIPAA including patient rights, privacy and confidentiality
• Ability to understand, interpret, explain, and use data
• Ability to work effectively with all levels of staff

Registered Behavior Technician (RBT) - Behavioral Framework

• Follow behavioral health plans developed by a BCBA to provide beneficial and effective care to patients
• Participate in counseling and meeting sessions
• Answer questions from children and their families
• Assist children with day-to-day tasks
• Observe child behaviors to collect data
• Teach specific skills required for skill acquisition and maladaptive behavior reduction
• Nurture a child's social abilities
• Inform parents and other caregivers about behavioral intervention findings

Armed Security Officer - Blueguard Security - Dundalk, MD

(2020-03 - 2024-05)

• Responded quickly to incidents and assessed active situations for security concerns
• Underwent and maintained firearms certification in compliance with state laws and organizational standards
• Performed hourly patrols of building areas, parking lots and facility grounds
• Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times
• Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures
• Maintained confidentiality to protect sensitive information and prevent harmful release of information
• Checked personnel ID badges and issued temporary credentials to visitors
• Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity
• Controlled access to property to secure facility and grounds from unauthorized entry
• Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel

Security - Secure America

(2019-01 - 2020-12)

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
• Obtains help by sounding alarms
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
• Controls traffic by directing drivers
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
• Maintains environment by monitoring and setting building and equipment controls
• Maintains organization's stability and reputation by complying with legal requirements
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
• Contributes to team effort by accomplishing related results as needed

Information Technology - Department Employment Services

(2018-01 - 2019-12)

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology

Server/Aide - Colington Kendall A Affiliate Nursing Home

(2017-11 - 2018-09)

• Physical stamina
• Neat appearance
• Memory for patrons and their orders
• Conflict resolution
• Ability to keep up in fast-paced environment
• Legible handwriting
• Cleanliness
• Knowing of medical terminology
• Record-keeping
• Consistency
• Understanding of common disorders
• Proper hygiene

High School Diploma - Frank W. Ballou Senior High School

Fashion Design - Bowie State University

Medical Assistant - Prospect College