Senior Data Analyst – MBA Financial Analyst - Elevance Health - Hyderabad, India
(2020-12 - 2023-08)
Project Factset - Factset Administrator
- Served as a Senior Data Analyst with over 3 years of experience, specializing in data management, analysis, and system administration within a fast-paced healthcare environment.
- Ensuring 100% availability of resources up and running.
- Improved the Factset Infrastructure Security posture by implementing security best practices.
- Acted as a FactSet administrator, ensuring seamless data integration, report generation, and maintenance of data quality across multiple platforms.
- Gained hands-on expertise with FactSet, BPM, and M360 tools, leveraging them to streamline workflows and enhance data accuracy and accessibility.
- Collaborated closely with cross-functional teams to deliver actionable insights, drive driven decision-making, and support business strategies.
- Spearheaded process improvements by identifying inefficiencies and implementing data governance practices to optimize system performance and data reliability.
- Demonstrated strong problem-solving and analytical skills by resolving complex data issues and maintaining a high standard of data integrity.
- Provided leadership by training and onboarding 20 new employees for a high impact project, developing comprehensive training materials and ensuring knowledge transfer.
- Partnered with stakeholders to define data requirements, design dashboards, and deliver customized reports tailored to business needs.
- Consistently met project deadlines while managing multiple priorities and maintaining attention to detail in data analysis and reporting.
Senior Data Analyst – MBA Financial Analyst - Elevance Health - Hyderabad, India
(2020-12 - 2023-08)
Internal Projects
- Led a data cleansing initiative, improving CRM data quality, which resulted in a 15% increase in targeted marketing campaign effectiveness and higher customer retention.
- Analyzed customer behavior data, identifying key trends that contributed to a 10% increase in upsell opportunities and revenue generation.
- Delivered training and mentoring to juniors.
- Optimized CRM system features and workflows, reducing customer response times by 20%, leading to enhanced customer satisfaction and loyalty.
- Developed and delivered training sessions on CRM tools, improving data utilization across teams and increasing productivity by 25%.
Business Development and Sales Representative - IIM Incubated - Bangalore, India
(2020-04 - 2020-05)
Internship
- Negotiated contracts and pricing agreements.
- Achieved sales targets and contributed to company growth.
- Prepared sales reports and provided management updates.
- Addressed customer inquiries and provided product/service feedback.
