Zena Mazeh

Compassionate and detail-oriented professional with over a decade of experience in administrative support and direct care services. Skilled in data entry, clerical work, and providing individualized in-home support for children with autism. Adept at balancing multiple responsibilities while maintaining a calm, organized, and client-centered approach. Passionate about helping individuals thrive in structured, supportive environments.

ABA Therapist at Achievement Behavior Services (In-Home) (2024-02 – Present)

Provide one-on-one in-home ABA therapy to a non-verbal 5-year-old child diagnosed with autism under BCBA supervision.

• Provide one-on-one in-home ABA therapy to a non-verbal 5-year-old child diagnosed with autism
• Work closely under the supervision of a BCBA to implement individualized behavior intervention plans (BIPs)
• Collect and record data on targeted behaviors and skill acquisition to track progress and guide treatment
• Participate in regular team meetings and supervision sessions to review goals and adjust strategies as needed
• Use positive reinforcement, visual aids, and structured routines to support communication, daily living skills, and behavior management
• Collaborate with the child's family to maintain consistency in care and reinforce therapeutic techniques in the home

In-Home Respite Worker at Women's League Community Residences (2020-06 – 2024-01)

Delivered in-home care for non-verbal children with autism, offering temporary relief to families.

• Delivered in-home care for non-verbal children with autism, offering temporary relief to families
• Promoted emotional regulation, safety, and engagement through structured routines and activities
• Assisted with hygiene, nutrition, and therapeutic play to support developmental milestones
• Followed individualized care plans and behavior strategies to meet each child's specific needs

ABA Therapist at Lighthouse (2023-03 – 2023-12)

Implemented a variety of teaching strategies including discrete trial training, natural environment teaching and verbal behavior analysis.

• Implemented a variety of teaching strategies including discrete trial training, natural environment teaching and verbal behavior analysis
• Adapted instruction materials according to individual student needs or preferences
• Communicated regularly with parents regarding their child's progress or any changes needed in the treatment plan

Data Entry Clerk/Scanning Specialist/Telephone Operator at Kingsborough Community College (2010-09 – 2021-06)

Handled high-volume data entry and document digitization for the IT Department.

• Managed over 100,000 records with accuracy and confidentiality using databases and Excel
• Operated multi-line phone systems and provided administrative support for departmental tasks
• Maintained mail sorting, timesheet organization, and distribution of internal communications

Volunteer, Patient Care Assistant at Menorah Center for Rehabilitation and Nursing Care (2015-05 – 2015-06)

Supported elderly residents with daily activities and provided compassionate care.

• Supported elderly residents with daily activities such as eating, reading, and mobility assistance
• Maintained clean and welcoming patient environments
• Delivered compassionate care and companionship to improve residents' emotional well-being
• Assisted medical staff with non-clinical tasks to ensure resident safety and comfort

Bachelor of Science in Psychology – Brooklyn College (2017-09 – 2019-06)

Associate of Science in Humanities – Kingsborough Community College (2010-09 – 2016-06)