Zev Barsky

Intentional, methodical, and difference-making executive with a progressive record of impactful results in operational execution, technology implementations, strategic planning, and increasing revenue/profitability. Broad operating, sales, service, and technology expertise gained through progressive roles from startups to global enterprises. Sustained accomplishments improving results in customer lifecycle management, client success, community management, and business partnerships in B2B, B2C, and blended environments.

Consistently develops teams, leaders, methodologies, and strategies through the artful blend of people, process, program, and technology.

Founder and Chief Operating Officer at RebelEd LLC (2025-10 – Present)

Creating K12-focused software tools and services designed and priced specifically for education, so districts can focus precious resources where they matter most, in the classroom and on the students.

Board Member at Instats (2022-12 – Present)

Mission-driven organization devoted to improving research practices across the globe, facilitating expert-led training for PhD and post-PhD researchers across a broad range of fields, methods, and theoretical orientations.

Chief Operating Officer at Vivi (2024-01 – 2025-10)

Building an EdTech SaaS start-up, driving rapid international expansion, leading teams that include Corporate Strategy, Finance, Operations, HR, Sales Enablement, IT, and Customer Support.

• Established scale-ready enterprise operations and functional maturity, driving 40% year-over-year growth.
• Led international expansion and distribution partnerships in Australia, North America, the UK, and India.
• Created growth through strategic partnerships with leading EdTech providers in education hardware, display technology, school safety, and educational content.

Chief Operating Officer at TimeDoc Health (2021-08 – 2023-09)

Built and scaled tech-enabled service start-up, driving rapid growth and leading teams that include 200 clinical health care providers and functions including planning, business process management, client success, BI, and customer support.

• Led company through successful $48.5M PE Acquisition.
• Guided the company through both operational success and creating the strategic vision and solution to become the market leader in the Chronic Care Management space.
• Drove 40% year-over-year growth with an intense focus on rapid scaling while maintaining the highest levels of patient and client satisfaction.

Senior Vice President: Operations at Ibotta (2016-03 – 2021-06)

Drove all core operating teams at Colorado's first "Tech Unicorn" company, including customer support, client service, business operations, QA, sales operations, IT, and information security, responsible for a $25 million budget and an organization of 500 internal and external resources.

• Introduced, scaled, and led core operational functions, including a project management office, information security team, live product monitoring, and a business transformation team that guides all strategic planning and performance measurement.
• Created and ran company-wide quality assurance, quality control, and defect management function, driving 99%+ accuracy of content within the product, and 45% reduction in financial loss due to error, year over year.

Vice President: Customer Support at Ibotta (2016-03 – 2021-06)

Designed and led the creation of a scalable customer support solution for a company experiencing more than 20% annual growth in customer base and contact volume, and rapidly expanding support complexity and demand.

Senior Director: Client Support at Return Path (2014-05 – 2016-03)

Led a global Client Support organization providing highly complex solutions and support to a wide range of Email Marketing clients, Email Service Providers, and Fortune 500 companies. In support of over $85 million in annual revenue, directing a multi-level staff of 30 professionals.

General Manager: SMB Operations at PlumChoice Inc (2012-03 – 2014-05)

Drove strategic and operational leadership of PlumChoice Small and Medium (SMB) premium support unit with over 300 direct SMB clients and multiple world-class channel partners. Managed $21 million in annual revenue and directed a staff of 150.

Director: Player Support Operations at LEGO Systems Inc (2009-06 – 2012-02)

Led Consumer Service, Moderation, Community Management, and Insights & Analytics for LEGO Universe, an Online Game with an international, multilingual consumer base. Managed an annual budget of $14 million and directed a staff of 185.

Director: Customer Support and Production at AirPlay Network Inc (2006-04 – 2009-04)

Created and managed Support Operations and live-experience production, from product/game design to live experience delivery. Created real-time interactive video games for high-profile partners, including Sony, CBS, NBC, NFL, NBA, USGA, and Facebook.

Bachelor of Arts in Communications – University of Arizona