Zibralter Asencio

Lead Business Analyst with 10+years of experience delivering enterprise and public-sector transformation initiatives across childcare assistance, child welfare, family services, healthcare, and government programs. Extensive experience leading requirements management, business process analysis, stakeholder engagement, system integrations, data migration initiatives, and Agile delivery teams. Proven ability to bridge business and technology teams, facilitate executive-level discussions, translate complex policy and operational requirements into scalable solutions, and drive successful project outcomes.

Strong background in childcare assistance programs, government service delivery, REST/SOAP integrations, cloud platforms, data analysis, security frameworks, and enterprise architecture environments.

Lead Business Analyst at Early Learning Coalition of Orange County (2023-01 – Present)

Project: Childcare Assistance and Early Learning Services Modernization

• Lead a team of Business Analysts supporting childcare assistance and early learning program modernization initiatives.
• Facilitate discovery workshops with childcare providers, program directors, state partners, and executive stakeholders.
• Drive requirements gathering, prioritization, validation, and traceability activities.
• Define business capabilities and future-state operating models for childcare subsidy and enrollment services.
• Collaborate with solution architects on REST API integrations with external provider and eligibility systems.
• Analyze existing processes and identify automation opportunities to improve service delivery.
• Develop user stories, acceptance criteria, process flows, and functional specifications.
• Partner with cloud engineering teams supporting Azure-based modernization efforts.
• Review technical design documents, sequence diagrams, and architecture artifacts.
• Support OAuth2 and SAML-based authentication requirements across integrated platforms.
• Lead UAT planning, execution, and stakeholder sign-off activities.
• Mentor junior and senior analysts across multiple workstreams.

Senior Business Analyst at Florida Department of Children and Families (DCF) (2020-04 – 2022-12)

Project: Family Services and Benefits Management Transformation

• Led requirements management activities for statewide social services modernization programs.
• Conducted workshops with policy teams, program managers, compliance officers, and technical stakeholders.
• Performed current-state and future-state business process analysis.
• Created business requirements documents, functional requirements, and process models.
• Worked with development teams on enterprise integration requirements involving REST and SOAP services.
• Facilitated backlog refinement, sprint planning, and requirements prioritization sessions.
• Supported cloud migration and digital transformation initiatives.
• Assisted with data migration and validation activities.
• Managed UAT planning, test execution support, and defect resolution.
• Produced executive-level reporting and project status updates.

Business Analyst at Nemours Children's Health (2018-02 – 2020-03)

Project: Children's Care Coordination and Eligibility Platform

• Gathered and documented business requirements for children's healthcare and care coordination programs.
• Worked with cross-functional teams to improve eligibility and service delivery processes.
• Created user stories, process maps, workflow diagrams, and business rules documentation.
• Defined API integration requirements between healthcare and partner systems.
• Supported ETL and data migration activities utilizing Informatica and Talend.
• Performed gap analysis and business impact assessments.
• Collaborated closely with developers, architects, and QA teams.
• Facilitated stakeholder reviews and requirements sign-off sessions.
• Supported UAT planning and production deployment readiness.

Business Analyst at Boys Town (2016-06 – 2018-01)

Project: Child Welfare Case Management Enhancement Program

• Conducted requirements gathering sessions with business users and program stakeholders.
• Documented functional and non-functional requirements.
• Created process flow diagrams and business workflow documentation.
• Assisted in system integration and data mapping activities.
• Worked with technical teams to support API requirement analysis.
• Participated in Agile ceremonies including sprint planning and backlog grooming.
• Supported testing activities, defect tracking, and requirements traceability.
• Assisted project managers with project reporting and stakeholder communications.

Junior Business Analyst at Community Coordinated Care for Children (4C) (2015-10 – 2016-05)

Project: Childcare Resource and Referral Management System

• Assisted senior analysts with business requirements gathering and documentation.
• Prepared meeting minutes, business process documents, and workflow diagrams.
• Maintained requirements traceability matrices and project documentation.
• Supported user story creation and backlog management activities.
• Assisted with data analysis and validation efforts.
• Participated in UAT execution and defect tracking.
• Worked closely with business users to clarify operational requirements.
• Supported reporting and process improvement initiatives.

Bachelor in arts

Associates in science – Miami Dade College