Zing Ei

Multilingual interpreter and chaplain with extensive experience providing accurate and culturally sensitive communication support in healthcare and community settings. Skilled in Hakha Chin–English and Burmese–English interpretation, with a strong background in patient advocacy, counseling, and cross-cultural communication. Committed to facilitating understanding between clients and service providers through professionalism, confidentiality, and compassion.

Freelance Hakha Chin Medical Interpreter at Certified Language International & GLOBO & Language Nexus (2023-01 – Present)

• Provide Hakha Chin–English interpretation for patients and healthcare staff via phone, Zoom, and in-person sessions.
• Ensure linguistic accuracy and cultural sensitivity in medical, counseling, and administrative contexts.
• Support communication for limited English proficiency (LEP) clients in hospitals, clinics, and community programs.

Chaplain (Decatur, Hillandale, LTAC Units) at Emory Healthcare (2023-09 – 2025-09)

• Offered emotional and spiritual care for patients, families, and healthcare teams.
• Collaborated with interdisciplinary staff to provide holistic care.
• Mentored chaplain interns, enhancing cultural and spiritual communication skills.
• Supported cardiac, stroke, rehabilitation, and respiratory patients through emotional and spiritual interventions.

Pastor at Atlanta Chin Emmanuel Church (2022-01 – 2024-12)

• Delivered bilingual sermons (Hakha Chin/English) and provided pastoral counseling.
• Fostered communication and understanding across multilingual congregations.

Adjunct English Teacher at Various Institutions (2015-01 – 2019-12)

• Taught English grammar and writing to multilingual learners.
• Created lessons emphasizing pronunciation, listening, and cultural fluency.

Program Coordinator at Myanmar International University & Shwe Peadoke Mental Hospital (2015-01 – 2019-12)

• Oversaw educational programs and coordinated with multilingual staff and participants.
• Facilitated communication between students, families, and healthcare professionals.

Director & Mentor at Disabled Family Retreat (2016-01 – 2018-12)

• Led annual retreats for children with disabilities and their families.
• Provided culturally appropriate mentorship and translation during workshops and counseling sessions.

CPE Internship & Residency in Chaplaincy – Emory Decatur Hospital (2023-01 – 2025-12)

Master of Theology in Counseling – Luther Seminary (2022-01 – 2023-12)

Diploma in Divinity in Divinity – Tyndale Theological Seminary (2014-01 – 2015-12)

Master of Divinity in Divinity – Faith Baptist Theological Seminary (2012-01 – 2013-12)

Bachelor of Theology in Theology – Shalom Bible Seminary (2010-01 – 2011-12)