Zoe Willard

Hospitality and wellness professional with firsthand experience in traditional Finnish sauna culture gained while living and working in Finland. Skilled in guest services, reservations, facility maintenance, food service, and creating welcoming environments that promote relaxation and community. Known for professionalism, warmth, and exceptional customer care.

Sauna Attendant - Hub Feenix - Raseborg, Finland

(2024-06 - 2024-09)

• Maintained clean, safe, and welcoming sauna facilities for guests.
• Monitored sauna temperature and humidity according to traditional Finnish practices.
• Educated guests on sauna etiquette, wellness benefits, and facility procedures.
• Assisted with guest needs, refreshments, supplies, and daily operations.
• Fostered a calm and respectful atmosphere rooted in Finnish sauna culture.

Host / Server - Kachka - Portland, OR

(2025-01)

• Deliver high-level guest service in a fast-paced, upscale dining environment.
• Manage reservations, waitlists, seating arrangements, and guest flow.
• Coordinate with service staff to ensure seamless operations and guest satisfaction.
• Handle guest inquiries, special requests, and payment processing with professionalism.

Cook / Barista - POA Café - Portland, OR

(2025-06 - 2025-09)

• Prepare health-focused menu items and specialty coffee beverages.
• Maintain food quality, cleanliness, and food safety standards.
• Provide attentive customer service and assist with inventory and daily operations.

Teacher - Avalon Village School - Portland, OR

(2025-05)

• Provide developmentally appropriate instruction in a Waldorf-inspired environment.
• Foster creativity, social-emotional growth, and strong relationships with students and families.
• Collaborate with colleagues to create engaging learning experiences.

English Teacher & Private Tutor - Granada, Spain

(2024-09 - 2025-05)

• Delivered English instruction for children ages 2–12 in classroom and private settings.
• Adapted lessons to individual learning styles and developmental needs.
• Built strong relationships with students, families, and educational staff.

Private Nanny & Family Assistant - Granada, Spain

(2025-01 - 2025-06)

• Provided childcare, meal preparation, educational support, and household assistance.
• Maintained a calm, organized, and professional presence within a private household.

School Cook / Baker - Little Hands Garden School - Portland, OR

(2021-01 - 2024-12)

Server / Bartender - Woodfired Eats - Portland, OR

(2018-01 - 2022-12)

Operations Assistant / Server - Plant-Based Restaurant - Portland, OR

(2022-01 - 2022-12)

Server / Bartender - Bamboo Grove Hawaiian Grille - Portland, OR

(2020-01 - 2021-12)

Barista / Server - Bella Napoli - Kansas City, MO

(2016-01 - 2019-12)

Hostess - Louie's Wine Dive - Kansas City, MO

(2015-01 - 2018-12)

Bachelor's - Political Science & Global Affairs - University of Portland

Minor - Environmental Ethics & Policy - University of Portland

High School Diploma - St. Teresa's Academy