Zoe Zyanya

Reliable and customer-focused retail professional with experience in retail sales, customer service, inventory management, food service, and warehouse operations. Skilled in assisting guests, operating POS systems, merchandising products, stocking inventory, handling cash transactions, and supporting team goals in fast-paced environments.

Retail Sales Associate at Rainbow Stores (2021-01 – 2025-01)

• Provided exceptional customer service and assisted guests with product selection and purchases.
• Operated cash registers and POS systems while accurately processing payments, exchanges, and returns.
• Stocked merchandise, maintained visual displays, and ensured sales floor organization.
• Assisted with inventory counts, replenishment, and backroom organization.
• Resolved customer concerns professionally and helped create a positive shopping experience.
• Worked collaboratively with team members to achieve sales and customer service goals.

Nanny / Housekeeper / Personal Assistant at Self-Employed (2020-01 – Present)

• Managed schedules, coordinated appointments, and maintained organized environments.
• Provided dependable customer-focused service while building long-term client relationships.
• Handled errands, inventory tracking, and household operations efficiently.

Line Cook / Kitchen Specialist / Catering Assistant at Taqueria Hacienda #2 (2016-04 – 2020-01)

• Prepared food orders accurately in a high-volume environment.
• Maintained cleanliness, safety standards, and efficient workflow during peak periods.
• Trained new team members and supported daily operations.

Picker/Packer / Fulfillment Specialist at Specialized Staffing Solutions (2016-05 – 2019-06)

• Picked, packed, and processed customer orders with high accuracy.
• Utilized RF scanners and inventory systems to maintain productivity goals.
• Supported shipping, receiving, and inventory management operations.

High School Diploma – Little Village High School