Zulikha Afzali

Detail‑oriented and reliable Pharmacy Assistant / Technician Trainee with strong customer service background, fast learning skills, and experience working in busy environments. Skilled in medication handling support, inventory management, labeling, customer communication, and data entry. Multilingual and able to support diverse patients.

Customer Service Specialist - Tolo International Market - Kent, WA

(2023-01 - 2025-01)

• Assisted customers with inquiries and directed them to correct departments.
• Managed store inventory, stocking, and record keeping.
• Processed daily logs and entered customer and product data into system.
• Provided professional support in a fast-paced environment.
• Awarded Certificate of Appreciation for excellent performance.

Volunteer - Red Cross Center Sandholm - Denmark

(2021-01)

• Assisted in organizing events, preparing participant lists, and registration.
• Supported COVID testing and health‑related processes.
• Provided translation help for patients and staff.

High School Diploma - Kentridge High School (2025-01)