Ariel Businka

Multilingual Customer Support Specialist with experience in customer service, order management, administrative support, and logistics operations. Skilled in communicating with customers, handling inquiries, processing orders, managing documentation, and resolving everyday customer issues. Experienced in working with clients through phone, email, messaging platforms, and social media. Organized, responsible, and detail-oriented professional with international work experience.

Administrative & Customer Support Manager at GRANOLGRUP SRL (2020-01 – 2022-12)

• Responded to customer inquiries via phone, email, and social media.
• Processed customer orders and prepared related documentation.
• Coordinated shipments and communication with clients.
• Managed inventory records and warehouse-related tasks.
• Supported company communication through Instagram.
• Organized administrative processes and daily operations.

Receptionist / Administrative Assistant at HOTEL – ODESA (2018-01 – 2020-12)

• Handled customer communication via phone, email, and social media.
• Processed orders, documentation, and shipment coordination.
• Supported inventory and administrative operations.

Customer Support & Operations Manager at POSTEL DELUX – HOME GOODS STORE (2016-01 – 2018-12)

• Provided customer support via phone, email, and messaging platforms.
• Managed customer orders, inquiries, and daily operations.
• Assisted with inventory control and order coordination.

Bachelor's Degree in Logistics Management – DUBNA UNIVERSITY (2018-12)

Course in Business English (2023-01 – 2023-06)

Course in Spanish Language (2023-01 – 2025-12)