Federico Angeriz
Level 1 IT Support Technician with experience providing remote and on-site technical support, troubleshooting hardware and software issues, managing user accounts, and configuring
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Sobre mí
Level 1 IT Support Technician with experience providing remote and on-site technical support, troubleshooting hardware and software issues, managing user accounts, and configuring workstations. Knowledgeable in Windows, Linux, TCP/IP networking, Active Directory, Microsoft 365, and remote support tools. With a foundation in software development and cybersecurity, I bring a proactive and analytical approach to problem-solving.
Strong customer service, communication, teamwork, and continuous learning skills, committed to delivering high-quality technical support and improving user experience.
Experiencia
Account Executive at HALDAST (2025-03 – 2026-01)
Account Executive at ASHER (2024-12 – 2025-02)
Salesperson at Alservicio (2021-02 – 2024-11)
Technical Support at Fivisa (2016-04 – 2020-05)
- Remote Desktop (TeamViewer, AnyDesk)
- Ticketing Systems (Jira, GLPI)
- Active Directory
- Microsoft 365
- Password Reset
- Group Policy (GPO)
Educación
Specialisation in Cybersecurity – Holberton - Zonamerica (2025-08 – 2026-06)
Certificate in Genexus Analyst-Developer – Fundation FORGE (2015 – 2015)
IT Technician – Instituto Tecnologico Superior - UTU (2010 – 2016)
