Aleksey Kim

Hands-on experience with Cisco, Arista, and Juniper equipment. Core technologies: BGP, OSPF, IS-IS, VLAN, STP, LACP, MLAG, Leaf-Spine, and EVPN/VXLAN. Experience in diagnosing and troubleshooting network issues, performing migrations, and commissioning network infrastructure.

Experience with server virtualization (VMware ESXi), virtual infrastructure, and the Zabbix monitoring system.

Experience managing a team of up to 10 engineers, coordinating technical activities, and working with related departments. Provided mentoring and transferred technical knowledge to engineers, helping them develop troubleshooting skills and the ability to resolve network issues independently.

Key Projects:

• 2026 — Design and launch of the second data hall at East Telecom Data Center. Participated in network architecture design, deployment, and commissioning of Arista-based network infrastructure using EVPN/VXLAN.
• 2024 — Launch of East Telecom Data Center. Participated in the data center launch, deployment, and commissioning of Cisco-based network infrastructure.
• 2023 — Launch and development of East Telecom's Wi-Fi network across Uzbekistan. Managed base stations and the subscriber connection process, and coordinated engineers during subscriber connections and troubleshooting.
• 2019 — Launch of the East Telecom Data Center pilot project. Participated in the data center launch, deployment, and commissioning of the network infrastructure.

Continuing professional development in Network Design, data center network architecture, BGP, EVPN/VXLAN, and network infrastructure automation.

Professional Development Courses:

Huawei DCN Advanced Training

Huawei, Tashkent, Uzbekistan • 2026

Professional Arista Technical Training

TELETRON INC, Seoul, South Korea • 2025

CCNP Routing & Switching

NET LAB CISCO SCINET, Tashkent, Uzbekistan • 2024

Juniper Networks Technical Training

MUK Training Center, Kyiv, Ukraine • 2020

Tests and Exams:

CCNA Recertification

Micros, Tashkent, Uzbekistan • 2012

CCNA (Cisco Certified Network Associate)

UzSCINET, Tashkent, Uzbekistan • 2007

MCSA (Microsoft Certified Systems Administrator)

Micros, Tashkent, Uzbekistan • 2006

Languages:

Russian — Native

English — B1 — Intermediate

Uzbek — B2 — Upper-Intermediate

August 2026 - Present | East Telecom, Tashkent

Customer Support Team Lead, Data Center Department

Area of responsibility: Data Center

· Organizing and coordinating the Customer Support Team and monitoring the execution of customer requests and technical inquiries.

· Coordinating with Network, Facility, and other company departments on service delivery and support matters.

· Reviewing and approving Work Plans and coordinating scheduled technical activities.

· Organizing timely customer notifications regarding scheduled works, incidents, and service changes.

· Managing customer requests, complaints, and escalations, and monitoring deadlines and SLA compliance.

· Coordinating actions during emergency situations, participating in incident reviews, and monitoring corrective actions.

March 2024 - August 2026 | East Telecom, Tashkent

Data Center Network Management Team Lead

Area of responsibility: Data Center

· Organizing and coordinating the Network Engineering Team, assigning tasks, and developing the team's technical competencies.

· Managing, operating, designing, and developing the data center network infrastructure.

· Administering Cisco, Arista, and Juniper equipment and operating networks based on BGP, OSPF, VXLAN EVPN, and MLAG/LAG.

· Planning and implementing network changes, preparing Work Plans and Rollback Plans, and coordinating scheduled and migration activities.

· Ensuring high availability, fault tolerance, and redundancy of the network infrastructure.

· Diagnosing network incidents, coordinating their resolution, and performing root cause analysis (RCA).

· Developing and maintaining network diagrams, technical documentation, procedures, and SOPs.

February 2022 - March 2024 | East Telecom, Tashkent

Team Lead, LTE Wireless Network Management Department

Area of responsibility: LTE Wireless Network Management Department (Core Network)

· Organizing and coordinating the LTE Core Network engineering team, assigning tasks, and monitoring their execution.

· Ensuring stable operation of LTE Core network and server infrastructure and monitoring system availability and performance.

· Coordinating incident diagnostics and resolution, performing RCA, and organizing emergency recovery activities.

· Planning and coordinating changes, modernization, and development of the LTE Core Network infrastructure.

· Deploying and commissioning a Wi-Fi network across Uzbekistan and organizing its subsequent operation and subscriber connections.

· Coordinating with related technical departments and vendors and overseeing technical documentation and operating procedures.

February 2021 - February 2022 | East Telecom, Tashkent

Senior Administrator, LTE Wireless Network Department (Core Network)

Area of responsibility: LTE Wireless Network Management Department (Core Network)

· Operating and providing technical support for network infrastructure and LTE Core elements.

· Configuring network equipment and ensuring redundancy and high availability of critical systems.

· Diagnosing and resolving network and system faults and performing emergency recovery activities.

· Participating in modernization, expansion, and development of the LTE Core Network infrastructure.

· Coordinating with related technical departments and vendor support and maintaining network diagrams and technical documentation.

February 2020 - February 2021 | East Telecom, Tashkent

System Administrator

Area of responsibility: LTE Wireless Network Management Department (Core Network)

· Operating and providing technical support for the LTE Core Network server infrastructure.

· Monitoring the availability and stable operation of server systems and network services.

· Diagnosing faults in server hardware, operating systems, and application software.

· Performing scheduled maintenance, updates, backups, and disaster recovery of systems.

· Participating in modernization and expansion of the LTE Core Network, preparing technical documentation, and coordinating with related departments.

May 2019 - March 2020 | Super iMax (EVO), Tashkent

System Administrator

Area of responsibility: LTE Core Network Operations Department

· Administering and operating LTE Core Network server infrastructure and systems.

· Monitoring server and network service availability and performance and diagnosing and resolving faults.

· Installing, configuring, and updating server systems and software.

· Performing scheduled and emergency recovery activities, backups, and restoration of systems and configurations.

· Participating in modernization and expansion of the LTE Core Network infrastructure, maintaining technical documentation, and coordinating with related departments.

May 2011 - May 2019 | DostLink, Tashkent

System Administrator

· Administering, monitoring, and maintaining the ISP network and configuring and supporting network equipment.

· Diagnosing and resolving network and server infrastructure faults and restoring services during incidents and equipment failures.

· Connecting and supporting subscribers and installing and maintaining customer local area networks (LANs).

· Diagnosing network and DSL equipment at telephone exchanges and coordinating with JSC Uzbektelecom technical departments on subscriber connections and troubleshooting.

· Preparing technical documentation and configuring and maintaining computer and network equipment.

October 2008 - May 2011 | DostLink, Tashkent

Engineer

· Connecting new subscribers and configuring access to the ISP network.

· Installing, configuring, and providing technical support for customer local area networks (LANs).

· Providing remote and on-site technical support to customers.

· Configuring, diagnosing, and maintaining computer equipment.

· Participating in restoration of network and service availability during incidents and equipment failures.

Higher Education — Computer Networks and Telecommunications — Moscow Technological Institute "WTU" (2013)