Natalya Matyushenko

Results-driven and highly organized professional with a strong background in international logistics, transportation coordination, planning, monitoring and problem-solving: railway and sea-going transport, transshipment services, warehouse management, tracking and operations, sales coordination and team management in fast-paced environments with great focus on negotiations and client relations. Experienced in managing shipping inquiries, planning routes, managing transportation, coordinating drivers/distributors, monitoring shipments, tracking deliveries, communicating delays and resolving operational issues. Proven ability to handle high-volume client communications and resolve delivery-related issues to maintain high-standard service standards and ensure operational excellence.

Strong skills in multitasking, stress resistance, and building effective communication and enabling coordination between all parties related. Seeking to apply as a Trucking Dispatcher where I can bring value and contribute with my operational and stakeholder management expertise as well as to take a new challenge.

Project Manager/Client relations at VELORA GLOBAL SOLUTIONS, LLC (2023-01 – Present)

• Coordinated complex multi-stakeholder projects, managing timelines, resources, and deliverables for corporate clients (including international organizations).
• Organized project teams, assigned tasks, monitored progress, and ensured on-time completion.
• Conducted regular meetings, prepared documentation, and maintained constant communication with partners and clients.
• Developed and implemented training programs and operational processes.
• Key achievements: delivered projects on time and within scope by effectively planning timelines, allocating resources, and monitoring all project stages; improved project execution efficiency through clear task assignment, regular progress tracking, and proactive problem resolution with clients and internal teams; conducted needs analysis and developed + implemented customized training programs for client employees, contributing to better operational performance; prepared high-quality project documentation, presentations, and reports that met international standards as a result + 47% profit increase 2024 vs 2025 to yearly turnover.

Head of Development department/Center of Expertise at STRATEGIC DEVELOPMENT TEAM, LLC (2019-01 – 2022-12)

• Built and optimized operational processes and departments from scratch, including planning, resource allocation, and performance monitoring.
• Conducted audits, analyzed performance metrics, and implemented improvements to increase efficiency and reduce costs.
• Managed change processes, trained teams, and supported daily operations across sales, logistics, and retail.
• Developed strategies, action plans, and control systems for multiple departments.
• Key achievements: successfully completed projects in various corporate areas in accordance with the Client's request (management, sales, operations, logistics, training, etc.), which included diagnostics of the current situation, proposals for solutions and their implementation; launching new portfolios and departments "from scratch" (concept, organizational structure, selection of employees, training, work with project stakeholders, development of necessary tools, implementation); implementation of new efficient ways of working and optimization of a number of work processes to increase efficiency and reduce operating costs; adaptation and implementation of best practices; monitoring and evaluation systems; training programs for various portfolios • implementation of assessment centers and personal development plans.

Head of Sales department at GATTER GROUP, LLC (2017-01 – 2018-12)

• Developed and implemented sales and distribution strategies, including planning, forecasting, and execution.
• Managed full operational cycle for product distribution (planning, stock control, shipments, and delivery).
• Coordinated with logistics, production, and partners to ensure timely supply and resolve issues.
• Built and trained sales teams, introduced monitoring systems, and significantly increased sales coverage and performance.
• Key achievements: successful stabilization and development of the sales team; creation and implementation of a new organizational structure; formation of sales processes and implementation of working tools "from scratch"; development and implementation of categorization of outlets and product range matrix; development and implementation of field standards and merchandising standards; development and implementation of training tools; increasing the level of sales and coverage threefold due to the implementation of the developed strategy.

Regional Sales Manager at CARLSBERG UZBEKISTAN (2015-01 – 2017-12)

• Planned territory coverage, sales activities, and logistics operations with distributors.
• Managed stock levels, orders, and shipments; controlled accounts receivable/payable.
• Conducted regular audits of distribution and market presence.
• Trained and mentored distributor teams on operational standards and performance.
• Key achievements: successful stabilization and development of the sales team; creation and implementation of a new organizational structure; formation of sales processes and implementation of working tools "from scratch"; development and implementation of categorization of retail outlets and assortment matrix; development and implementation of field standards and merchandising standards; development and implementation of training tools; increasing sales and coverage levels threefold by implementing the developed strategy; successful unification of the activities of 3 distributors; development and implementation of key processes of the distributor's sales department; Sales growth with an index of 106% compared to last year; index of 120% for the premium segment portfolio compared to last year; Fulfillment of the budget target with an index of 108%, growth index of 111%; index of 146% for the premium segment portfolio

Project Manager at CARLSBERG UZBEKISTAN (2015-01 – 2017-12)

• Supported operational projects, process optimization, and coordination with distributors across Uzbekistan.
• Managed multiple projects related to logistics, supply chain, and business development.
• Key achievements: above 7+ successful projects, including quality perception and programs for increase of brand awareness; establishment of strong business relations with distributors and other stakeholders related.

Business Development and Operations Manager at PETROLOGIC CAPITAL SA (2010-01 – 2014-12)

• Full operational responsibility for planning, logistics, and transportation of petroleum products exported by rail and sea to Turkey, Latvia, and Lithuania (including transshipment).
• Coordinated entire logistics cycle: route planning, loading/unloading, carrier management, inventory control, and timely delivery.
• Negotiated with suppliers, shipping companies, and clients; prepared contracts and controlled execution.
• Monitored shipments in real time, resolved operational issues, and optimized delivery routes (achieved 11% cost reduction).
• Managed inventory at warehouses and transshipment points, controlled financial settlements, and maintained documentation.
• Increased company turnover by 20% annually through efficient logistics and operations management.

Master's Degree in Translation Sciences – Uzbek State University of World Languages (2006-01 – 2011-12)