Đào Tiền

With a learning spirit, I always strive to learn more and build good knowledge, which can help me a lot in my work as well as in social life. I have learned many interesting subjects at university, such as Business Communication, Human Resource Management, Event Management, Corporate Culture, Crisis Management, Market Research, Negotiation Skills, International Commercial Law, Logistics, etc. All these subjects have their own characteristics that can provide knowledge, enhance skills, and the ability to apply them in real life.

Direct Sales Executive at UOB (2025-05 – Present)

• Sought new customers and advised on opening OCB credit cards or unsecured loan

Customer Service Card Consultant at Orient Commercial Joint Stock Bank (OCB) (2023-05 – 2024-03)

Called to support services such as:

• installment conversion
• card renewal
• persuading customers to keep cards
• card activation and spending
• advising on promotional programs and offers

Direct Card Sales Representative at Orient Commercial Joint Stock Bank (OCB) (2021-06 – 2023-04)

• Sought new customers and advised on opening OCB credit cards
• Cross-selling life insurance, non-life insurance and unsecured loans
• Caring for customers after using services and resolving risks, developing potential customers from partners and old customers

Credit Officer at VietBank (2019-03 – 2020-12)

• Sought new customers for mortgage advice, savings, credit card opening, corporate guarantee issuance
• Supported post-loan customers, debt reminders
• Developed potential customers from partners
• Supported training for new staff

Bachelor in Foreign Languages and Informatics – Foreign Languages and Informatics University (2014-08)