Data Analyst | Research Market
Gửi đề nghị công việc trực tiếp cho ứng viên này
Experienced in assessing business metrics, allocating targets, and developing comprehensive reporting systems. Proficient in sales data analysis, cross-functional collaboration, and proactive detailed reporting. Skilled in building customer segmentation evaluation metrics, database management, and automating processes with Python.
I developed a customer classification mechanism based on the Recency, Frequency, Monetary (RFM) model to manage and update new customers, classify potential future customers, and identify lost and at-risk customers, thereby providing direction for the Sales department. Additionally, I re-evaluate existing customers who have purchased additional SKUs on a weekly, monthly, quarterly, and yearly basis. I have also automated several time-consuming processes, such as updating customer information and classifying customers, using Python.
At the University of Social Sciences & Humanities - National University. Ho Chi Minh City
2020 - 2024
