Hiếu Trần

I'm a recent IT graduate focusing on developing myself into a Backend Developer using Python. I have strong logical thinking skills and have spent time building small projects to understand how server-side systems work. Currently, I'm looking for an internship or junior position to learn practical workflows and am ready to contribute my youthful energy and attention to detail to help the team develop quality products.

Store staff at Uniqlo - Fast Retailing (2025-09 – Present)

Managing and maintaining retail operations and customer service in accordance with the Omotenashi philosophy.

• Customer service
• Product management and arrangement
• Fits the fitting room
• Store cleaning and maintenance
• Product knowledge

Freelance Watch Repair Technician at Freelance Business (2015-01 – Present)

Repaired various types of watches and handled customer service directly.

• Managed daily operations, including client communication, basic inventory, and sales

IT Helpdesk at Hien Vinh Group (2022-11 – 2025-04)

Full-time IT support and infrastructure management

• Manage software and hardware systems in office environments and outdoor projects
• Maintain domain names, hosting services, local area networks, and servers
• Support CCTV systems
• Provide technical support to staff and help resolve IT issues
• Optimize SEO for the website and other company projects

Kitchen Staff at Golden Gate Group (Sumo Yakiniku) (2022-02 – 2022-10)

Contract/Freelance kitchen operations

• Prepare food and process ingredients according to restaurant standards
• Maintain hygiene and safety in the kitchen
• Support the smooth running of daily kitchen operations

Student Admissions Assistant at Van Lang University (2021-01 – 2021-10)

Contract/Freelance admissions support

• Guide admitted students through the admissions process
• Provide information about academic programs and campus life
• Assist in organizing and managing open days, school fairs, and campus tours
• Provide telephone/hotline counseling
• Support students

Bachelor of Information Technology in Information Technology – Van Lang University (2020-01 – 2025-08)