Hoài Phạm

Final-year Industrial Management student with one year of hands-on experience in manufacturing quality, including quality data analysis, root cause investigation, and cross-functional problem solving. Experienced in applying PDCA, 5 Why, Fishbone, and Lean principles to support defect reduction and continuous improvement within production environments.

QA Intern at AA Corporation (2025.06 – 2026.05 )

• Consolidated daily production quality reports and prepared quality performance reports to monitor manufacturing quality.
• Analyzed production quality data to identify recurring quality issues and abnormal quality trends.
• Conducted root cause analysis using 5 Why and Fishbone Diagram (5M1E) based on quality data, and proposed corrective and preventive actions (CAPA) for process improvement.
• Supported QA, QC, and Production teams by presenting analysis findings and contributing to quality improvement discussions.
• Maintained quality records and documentation in accordance with the Quality Management System (QMS)

Bachelor in Industrial Management – HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY (HCMUT) (2022-10 – 2026-11)