Hương

Detail-oriented QA/QC Tester with practical experience in testing web and mobile systems, including Functional, Regression, System, and Performance Testing. Experienced in automation testing with Playwright and Java, defect tracking, and production support. Passionate about improving software quality and continuously enhancing automation and testing skills.

QC Staff - Pkh Co., LTD (Medpro)

(2025-12)

Healthcare appointment and medical service management system.

• Designed and executed test cases for web and mobile application.
• Performed Functional, Regression, System, and End-to-End Testing across multiple business workflows and integrated systems.
• Supported Go-live activities, including smoke testing and post-deployment issue monitoring to ensure system stability.
• Developed automation test scripts using Playwright with Java.
• Performed Performance Testing for web and mobile systems.
• Configured and operated system settings on the portal to support deployment and operations.

Tester Intern – Supporter - Itechco LLC

(2025-05 - 2025-11)

E-learning management system for online courses and certification.

• Designed, executed, and maintained 700+ manual test cases for web and mobile applications.
• Developed comprehensive Test Plans including scope, testing strategy, timeline, and risk assessment.
• Performed Functional, Regression, UAT, Compatibility, and Migration Testing to ensure software quality and business compliance.
• Collaborated directly with customers during UAT sessions to validate business requirements and improve user experience.
• Validated database integrity and migration accuracy using SQL Server queries.
• Logged, tracked, and monitored defects using Azure DevOps throughout the software development lifecycle.
• Supported Go-live deployment activities, post-release validation, and issue resolution.

Information Technology - Vietnam Aviation Academy (2022 - 2025)