Khoa Phạm

I am knowledgeable in Mathematical Economics with a strong foundation in analytical and quantitative methods. I have strengths in risk assessment, and data-driven problem solving, along with structured project execution. I aspire to build a career as a Data Analyst, with a long-term goal of advancing into data-driven business strategy roles.

Finance Analyst Intern at AIA VIETNAM LIFE INSURANCE (2026-05 – Present)

• Claim Reporting & Data Analysis: Processing and Analyzing claims reporting activities with over 1.8 million contract records using Power BI, delivering insights, on claim trends and Health product performance for management reporting.
• Process Automation: Developed Python-based solutions to optimize AIA Claims data processing workflows, automating the extraction, transformation, and validation of over 35 million claim records, significantly improving processing efficiency and reducing manual effort.

Data Analyst Intern at BOSCH GLOBAL SOFTWARE VIETNAM (2026-03 – 2026-05)

• KPI dashboard & reporting: developed interactive Power BI dashboards for QMM projects, enabling real-time KPI tracking and improving visibility for project performance monitoring.
• Data analysis & business insights: analyzed project datasets to identify operational bottlenecks and performance trends, delivering actionable insights to support data-driven decision-making.
• Predictive defect analysis: predicted EPI (Performance Indicator) defects through historical data analysis, enabling proactive issue handling before defects occurred and supporting quality improvement initiatives.

Actuarial Intern (Data Analyst) at PRUDENTIAL VIETNAM ASSURANCE (2025-07 – 2026-01)

• Process & System Enhancement: contributed to a large-scale project impacting over 120,000 agents by Updating the Agent Persistency Formula. Acted as UAT tester and mass testing on over 500.000 policy records to ensure (i) IT coding accuracy. Collaborated with (ii) Agency Team to resolve inquiries from branch-level agency management regarding the new formula, and worked closely with the (iii) Operations Team to trigger contracts not covered in predefined scenarios.
• Reporting & Data Analysis: developed monthly Persistency reports by (i) analyzing over 24 million policy data points, identifying performance trends and key drivers, and delivering actionable insights to Head and Chief actuary to support strategic decision-making. (ii) Responsible for full-year 2025 persistency reporting, including monitoring KPIs, variance analysis, and performance insights.
• Forecasting & Predictive Analytics: developed a 12-month persistency forecast for 2026 by analyzing historical data and trends, applying statistical methods, and generating projections to support business planning and decision-making.

Bachelor of Mathematical Economics in Mathematical Economics – UNIVERSITY OF ECONOMICS AND LAW, VIETNAM NATION UNIVERSITY (VNU – HCM) (2022-09 – 2026-05)