Kiet Thai

Dynamic and data-driven Banking Operations Specialist with over 4 years of progressive advancement at KASIKORNBANK, specializing in Mobile Banking Operations and Business Intelligence. Possess deep technical expertise in digital banking ecosystems, eKYC compliance, and transactional data reconciliation. Proven track record of streamlining core banking workflows—including digital onboarding—and transforming raw transaction data into actionable insights using Power BI and Excel to optimize operational efficiency and ensure strict regulatory compliance.

AI Vietnamese Trainer at Scale AI

(August 2026 - Present)(Freelance)

Aether is a micro-task project built for contributors seeking flexible, short-form work. Ideal for filling small pockets of free time, tasks involve straightforward activities like image annotation, comparative analysis, and following precise instructions. Designed for low friction, users can complete micro-tasks between daily activities to earn supplemental income.

Trade Operation Specialist at KASIKORNBANK PUBLIC COMPANY LIMITED

(Feb 2025 – Jul 2026) (Fulltime)

• Execute Trust Receipt (TR) loans and Import Financing facilities for large corporate accounts with credit lines up to $16M USD (400B VND), meticulously tracking utilization and coordinating liquidity with Treasury
• Process high-volume Import/Export Letters of Credit (LC) and Documentary Collections (DP/DA) under UCP 600 and ISBP standards
• Mitigated operational risks by verifying critical trade documents against credit terms and ensuring compliance with local regulations
• Enforce AML/KYC protocols, including Sanctions Screening and Vessel Tracking, to mitigate operational and regulatory risks in trade activities

Mobile Banking Operation Specialist at KASIKORNBANK PUBLIC COMPANY LIMITED

(Mar 2023 – Jan 2025)(Fulltime)

• Engineered automated Power BI and Excel dashboards to visualize retail operation statistics, transforming raw transaction data into strategic insights for executive decision-making
• Prepared and submitted critical mobile banking regulatory reports to the State Bank of Vietnam (SBV), maintaining a 100% compliance record
• Owned application support and incident monitoring for the K Plus Vietnam and eKYC platforms, diagnosing technical issues and drastically reducing resolution times
• Partnered closely with cross-functional Product and Tech teams to execute User Acceptance Testing (UAT) and Production Verification Testing (PVT) for upcoming feature deployments
• Managed transactional reconciliation for Top-up & Billing workflows, systematically investigating and resolving data discrepancies within defined SLAs to safeguard customer experience eKYC checker at KASIKORNBANK PUBLIC COMPANY LIMITED

(May 2022 - Feb 2023)(Fulltime)

• Processed and verified high-volume throughput of up to 350 applications daily, executing rigorous identity integrity and facial biometric checks via mobile acquisition channels
• Identified, investigated, and flagged fraudulent eKYC profiles, collaborating with risk and compliance authorities to reinforce fraud prevention barriers

Bachelor of Arts in Public Relations – Ho Chi Minh University of Foreign language & Information technology (HUFLIT) (2019-07)