Lê Nguyễn

Automotive Engineer with experience in aftersales operations, including technical issue monitoring, vehicle diagnostics, and dealer technical support. Skilled in analyzing vehicle concerns, developing repair solutions, and communicating technical findings through reports and service documentation.

THACO AUTO (Headquarters) (Dec 2024 - Present)

Technical Specialist

• Compile and analyze technical issues for Kia and Mazda vehicles, develop proactive repair solutions, issue Technical Service Bulletins (TSBs) to improve repair efficiency and quality.

• Participate in providing technical support for complex and critical repair cases, collaborating with dealerships and service teams to ensure timely diagnosis, repair completion, and vehicle delivery.

• Deliver technical certification training programs for Kia and Mazda technicians.

• Conduct training on High Voltage Safety, Hybrid Electric Vehicles (HEV) and Plug-in Hybrid Electric Vehicles (PHEV), ensuring compliance with safety standards and enhancing technical capabilities for new vehicle technologies.

Automotive Software Test Engineeer

• Working within the V-model development process, focusing on software unit testing for automotive modules.

• Conducting software testing for various automotive systems, including Advanced Driver Assistance Systems (ADAS), radar modules,...

• Verifying the independence and proper operation of each module after coding, ensuring that they can work correctly as expected.

Intern

• Hands-on experience with automotive diagnostic tools and software, including Toyota Techstream, Ford IDS, and Toyota GTS+.

• Created user manuals for diagnostic softwares.

• Practiced identifying and diagnosing simulated faults on Lexus and Toyota vehicles.

Intern

• Supported the creation of repair tips and vehicle repair procedures for diagnostic tools.

• Gained practical knowledge of On-Board Diagnostic systems.

• Trained in diagnostic methods, fault identification, and repair procedures for various automotive systems.

HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY AND EDUCATION (HCMUTE) (Oct 2020 - Jul 2024)

Bachelor of Automotive Engineering Technology