English Teaching Assistant at MAS English Center (2025-03 – 2025-09)
- Collaborated with lead teachers in classroom management and daily administrative tasks.
- Provided support to students and addressed inquiries in a professional and friendly manner.
- Coordinated schedules, learning materials, and communication between teachers, students, and parents.
- Maintained accurate records and supported reporting and documentation activities.
- Worked effectively in a fast-paced environment while managing multiple responsibilities simultaneously.
Service Staff/Front of house at À La Main Cafe (2025-07 – 2026-02)
- Delivered high-quality customer service and maintained a welcoming experience for customers.
- Managed customer orders, inquiries, and complaints professionally and efficiently.
- Supported daily operational activities to ensure smooth service delivery in fast-paced environments.
- Assisted customers with product recommendations and sales activities, contributing to revenue generation opportunities.
- Coordinated with team members to ensure smooth operations and customer satisfaction.
- Conducted inventory checks, stock audits, and monitored inventory levels to support uninterrupted operations.
- Handled customer transactions, checked daily bills for accuracy, and maintained daily records and reports.
- Maintained cleanliness, organization, and presentation standards of customer-facing and operational areas.
Barista/Front of house at Laylow Space (2026-03 – 2026-06)
- Provided face-to-face customer support and maintained positive customer relationships.
- Assisted with event preparation, venue setup, and on-site operations as needed.
- Maintained a professional, welcoming, and well-organized environment for guests and visitors.
- Supported community-oriented activities and contributed to positive customer experiences.
