Ngân Lê

Final-year Software Engineering student with hands-on experience as a Business Analysis & Implementation Intern in healthcare IT projects. Experienced in gathering and documenting business requirements, analyzing hospital workflows, supporting HIS implementation, and coordinating with developers and testers during deployment and UAT; strong at translating real-world operational processes into clear system requirements and documentation. A proactive team player with strong analytical, communication, and problem-solving abilities.

Business Analysis & Implementation Intern at ISOFH TECHNOLOGY JOINT STOCK COMPANY (2025-10 – 2026-01)

Supported requirement clarification and workflow analysis based on hospital operational processes. Worked directly with medical staff during on-site HIS implementation.

• Supported requirement clarification and workflow analysis based on hospital operational processes.
• Worked directly with doctors, nurses, and administrative staff during on-site HIS implementation.
• Configured medical forms and system workflows according to approved requirements and change requests.
• Participated in analysis, tracking, and verification of 25+ HIS-related change request and issue tickets during implementation and UAT.
• Coordinated with developers and testers to clarify requirements, validate fixes, and support deployment.
• Assisted in user guidance, system handover, and preparation of implementation and handover documents.

Bachelor of Software Engineering in Software Engineering – Ton Duc Thang University (2022-01 – 2026-04)