Nhu Dương

Data Analyst with experience in the food delivery industry (ShopeeFood), specializing in data validation, reporting operations, market intelligence, and business analysis. Experienced in consolidating and validating multi-source datasets, maintaining weekly intelligence reports, and transforming market and operational data into actionable business insights. Proficient in SQL (SQL Server, BigQuery), Python, Power BI, Looker Studio, Excel Advanced, and Google Sheets.

Business Intelligence & Planning at ShopeeFood (2024-01 – Present)

• Reviewed, validated, and consolidated market data from 5 field contributors, processing ~1,200 records monthly to ensure reporting accuracy and data quality.
• Monitored pricing, promotions, and competitive activities across 15 assigned merchants on major food delivery platforms, supporting weekly market intelligence reporting.
• Consolidated and quality-checked survey datasets from customer, shipper and merchant research projects, ensuring completeness and consistency before reporting.
• Prepared weekly intelligence reports for the BI team by integrating competitor, survey, and operational datasets.
• Automated repetitive data-collection tasks using a Tampermonkey script, reducing manual effort in weekly reporting workflows.

Market Research at ShopeeFood (2019-06 – 2024-01)

• Conducted market research across merchants, users, and delivery partners to identify pricing trends, promotional activities, and competitive developments in 3 assigned districts.
• Monitored pricing, promotions, and competitive activities across ~50 merchants per month on major food delivery platforms, compiling structured findings to support competitive benchmarking.
• Tracked competitor pricing, voucher programs, and delivery fee changes to support competitive benchmarking and market trend analysis.
• Prepared and submitted weekly market intelligence reports covering merchant pricing, promotional activity, and platform performance, ensuring timely delivery to the BI team.

Bachelor of Business Administration in Business Administration – Ho Chi Minh City University of Industry and Trade (HUIT) (2015 – 2019)

Data Analyst Program in Data Analytics – MindX Technology School (2024-02)