Export Sales Executive at BacNinh Manufacture and Trading Co., Ltd (2021-11 – Present)
- Prepare and process all sales tools such as quotation files, suggested selling prices, product lists, catalogs, customer lists, and customer classification by priority.
- Deal with customers daily, send emails, quote prices, introduce product images, interact and track customer needs.
- Careful customer care, talking, understanding customer needs, planning and implementing transaction plans with each customer, searching for orders, and generating order results.
- Implement orders, provide correct and sufficient input information, monitor and check throughout the production and QA/QC departments to ensure orders are carried out according to plan and on schedule. the right way.
- Process export documents for each single item, with the support of staff documents to ensure documents are accurate, complete, and on time.
- Preparing for international exhibitions (Ambiente Fair, Canton Fair, VIFA Fair)
- Always be proactive in transactions, find customers, serve customers and create export revenue.
Maternity leave (2020-10 – 2021-10)
Import Export Executive at Phong Chau Co., Ltd (2016-05 – 2020-10)
- Perform trading activities; negotiate with suppliers and clients aboard.
- Complete import and export procedures and documents for goods such as sales contracts, shipping documents, import and export documents, payment procedures, goods delivery and receipt procedures
- Manage and track orders and contracts. Coordinate with relevant departments to ensure delivery schedule as well as receive goods.
- Estimation of import and export costs (freight, local charge, import tax, etc.) Drafting of foreign trade contracts and negotiation of contract terms.
- Check the validity of the documents before declaring Customs, ensuring to declare customs in accordance with actual import and export goods. Perform necessary jobs for international transport; carry out customs declaration to deliver goods to warehouse or warehouse.
- Proposing transport optimization plans, choosing Incoterms appropriately, negotiating prices, services and contract related conditions.
- Search and analyze new products related to the company's business sector to plan to bring into the potential market.
Customer Service Representative at Hyundai Merchant Marine Co., Ltd (2015-04 – 2016-05)
- Making schedule: Check sailing schedule in Windows system; Collect feeder's schedule; Match feeder's schedule with M/V schedule with soonest transit time; Send updated schedule to all concerned parties.
- Release booking: Check booking information received from customers (shipper's name, S/C #, volume, commodity, destination, drop off container yard, ETD…) and issue booking.
- Update booking as customer's requirement: Cancel/ Delay booking and other details (container type, size, quantity, commodity, destination, etc.)
- Check loading confirmation: After sailing date, check loading confirmation to know whether all containers were loaded onboard. If containers are not loaded: check the reason for shortfall, send roll over notice to customer. If all containers were loaded: send loading confirmation to customer, OPS, EQP, DOC dept.
- Check Demurrage and Detention fee: Weekly check feeder's code and find if any vessel include container occur DEM/DET. If vessel delays-> operational reason-> apply waive. If it's customer's fault -> commercial reason -> send report to Sales + Accounting Dept. for issue Debit note.
- Control space on M/V and Equipment and send daily booking report, weekly feeder's report, M/V final loading report and other duties as request from direct manager.
Documentation Executive at Altus Logistics
Staff at Logistics Department at VinEcom Limited Liability Company (2014-10 – 2014-12)
