Đình Thiên Nguyễn

-Having experience 1 year of CRM systems development (Customer Relationship Management) with modules feature manage, report, business logic, research and give solution optimization in order to achieve improved higher performance, ensuring smoother user experience.

-Programming Language: Java, Javascript, C#.

-Framework/Library/Platform: Spring Boot, Spring Data JPA, Spring Security, ASP.NET Web APIs, ADO.NET, Winforms.

-Database Management System: MySQL, PostgreSQL.

-Version control: Git.

-Others: Linux, Docker, RabbitMQ, Redis.

Development CRM system

• Description: Web application client use to manage customers, call logs, history interactive between clients and customers (activities), users of the system, and reports.
• Technologies:

+ Front-end: Joget low-code, Javascript, Bootstrap.

+ Back-end: Java Spring Framework, MySQL, RabbitMQ, 3CX.

-Responsibilities:

+ Designed and developed a solution for the module Reports to improve performance and replace the Jasper Report was used before.

+ Solution for module Call logs improve loading data and the fixed defection of low-code tools existed before.

+ Deployment of caching to improve the performance and efficiency of data retrieval.

+ Build modules: Manage contracts of customers, call logs, manage activities, campaigns, reports, blacklist, create call queue, look for and make a call, approval requests to create users, approval interest rates and installment payment conditions.

-Typical projects:

+ CRM Concentrix (3 members).

+ CRM Sunshine (3 members).

+ CRM WelcomeVina (3 members).

Thuy Loi University

Information Technology

2018-2023