Uniqlo Planning Staff - PANKO HCM CO.,LTD
(2024-08 - 2025-09)
- Supported and managed Uniqlo order management system (SPL), ensured data accuracy and smooth order processing
- Managed and tracked delivery logistics, focusing on KPIs for timely delivery
- Tracked transportation status, actual lead times, shipping methods and port activities to support daily operational visibility
- Prepared weekly and monthly KPI reports related to production status, shipment delays, and delivery performance based on Uniqlo operational standards
- PIC for material planning using O9 system by opening and tracking Material Orders (MO), and coordinating MO plans and receipts
- Assisted in monitoring production and logistics flow to minimize delays and maintain supply chain continuity
Logistics Customer Service Executive - BPL LOGISTICS CO.LTD
(2022-05 - 2024-06)
- Coordinated import, export, and trucking shipments to ensure smooth logistics operations and on-time delivery performance
- Worked closely with customers, carriers, overseas agents, vendors, and internal departments to resolve operational issues and maintain shipment flow
- Monitored shipment schedules, booking status, and transportation updates to support timely cargo movement and customer communication
- Collaborated with Documentation, Accounting, Operations, and Sales teams to ensure accurate processing of shipping documents and operational data
- Supported logistics cost processing by compiling pricing and shipment-related charges for billing and accounting reconciliation
- Prepared and finalized contracts, annexes, and LOI(s) with related business partners and vendors.
Document Intern - GREEN OCEAN SHIPPING
(2021-11 - 2022-01)
- Verified and managed customer document information to ensure accuracy.
- Updated booking schedules and vessel space for customers and the Customer Service department
- Supported in following trucking flow and arranging documents.
