Triệu Thảo

I consider myself a responsible and hardworking person.

English teaching assistant (2023/01 – 2024/12)

Working as an English teaching assistant for one year during third year of university.

Quality Assurance staff at Cennos Asia (2025-07 – 2026-05)

• Checking if agent are handling tickets according to procedures
• Checking if customer feedback is accurate and complete
• Evaluating the quality of support or customer service handling
• Labeling errors, noting mistakes, and reporting them

Bachelor of English in English Linguistics – School of Foreign languages - Thai Nguyen University (2021 – 2025)